Application
This unit of competency requires application of quality system concepts and management procedures within an aviation maintenance organisation, including setting up a quality process and the monitoring and evaluation of quality processes within a quality system during scheduled or unscheduled maintenance. Work may be performed individually or as part of a team.
The unit is part of the Aeroskills Advanced Diploma training pathways. It is used in workplaces that operate under the airworthiness regulatory systems of the Australian Defence Force (ADF) and the Civil Aviation Safety Authority (CASA).
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | |||
1. | Establish a quality process | 1.1 | Organisational structure, work processes and outcomes are identified and defined | |
1.2 | Operating procedures, job descriptions and supporting documentation are developed | |||
1.3 | Quality control processes/checks are established and documented | |||
1.4 | Aviation regulatory instructions/policies are identified and incorporated into quality system processes and documentation | |||
1.5 | Personnel roles and responsibilities are allocated and communicated | |||
2. | Monitor and evaluate quality processes within a quality system | 2.1 | Quality control checks are conducted in accordance with organisational policy and procedures | |
2.2 | Non-compliances are identified, analysed and appropriate responses initiated in accordance with air safety management guidelines | |||
2.3 | Outcomes are recorded and reported in accordance with organisational policy and procedures |
Evidence of Performance
Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria under the specified conditions of assessment on at least one occasion.
Evidence must be provided that the candidate can manage an aviation maintenance quality system that includes:
leadership
research and interpretation of regulations and guidelines
written communication
oral communication
inspecting and auditing
quality management.
Evidence of Knowledge
Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:
enterprise authorisation and re-authorisation procedures
organisational policy and procedures
enterprise and industry regulatory requirements in monitoring and assessing quality in the aviation maintenance environment
quality system audit and review requirements and processes
relevant WHS legislation at state/territory and Commonwealth level
quality management principles.
Assessment Conditions
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, an appropriate simulation must be used where the range of conditions reflects realistic workplace situations encountered during the management of an aviation maintenance quality system.
The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. The preferred method is the records in the Maintenance Management Competency Log. Where the individual does not have a Competency Log evidence can be gathered through a variety of ways, including direct observation, supervisor’s reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Assessors must satisfy the requirements of the National Vocational Education and Training Regulator (Australian Skills Quality Authority, or its successors).
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. | ||
Supporting documentation includes: | Maintenance personnel authorisation workbooks Duty statements Standing instructions | |
Aviation regulatory instructions/policies include: | Civil Aviation Regulations (CARs) Civil Aviation Safety Regulation (CASR), Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material AAP 7001.053 Technical Airworthiness Management Manual Relevant overseas regulations, such as Federal Aviation Regulations or European Aviation Safety Regulations Work health and safety (WHS) legislation (state/territory and Commonwealth) | |
Organisational policy and procedures are found in: | Maintenance organisation manuals Maintenance organisation expositions Procedures manuals Work instructions Quality manuals Safety manuals Defence instructions Australian Air Publications Civil Aviation advisory publications and advisory circulars Specific aircraft/equipment maintenance manuals Inspection schedules and worksheets |
Sectors
Competency Field
Aviation maintenance management