Application
This unit of competency defines the skills and knowledge required to organise, configure and maintain warehouse receival and dispatch areas taking into account customer and supplier needs, including special requirements of products, materials and location, documentation and system requirements.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Band: A
Unit Weight: 6
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
1.2 | Comply with work health and safety (WHS) requirements at all times | ||
1.3 | Identify warehouse receival and dispatch areas organisational requirements from enterprise quality practices and procedures | ||
2 | Allocate/coordinate work activities in receival and dispatch areas | 2.1 | Allocate equipment and/or staff to meet receival and dispatch schedules |
2.2 | Distribute and collect relevant documentation | ||
2.3 | Develop contingency procedures and implement for receival and dispatch problems | ||
3 | Maintain stock receival and dispatch system | 3.1 | Provide information and extract in an accurate manner according to SOPs |
3.2 | Produce receival and dispatch reports, as required | ||
3.3 | Make modifications to dispatch and receival system according to SOPs | ||
3.4 | Identify and report problems with receival and dispatch system | ||
3.5 | Participate in continuous improvement of dispatch and receival systems | ||
Foundation Skills
This section describes those required skills (reading, writing, oral communication and numeracy) that are essential to workplace performance in this unit of competency.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. | |
Equipment includes one (1) or more of the following: | calculators scanners portable computers |
Staff includes one (1) or more of the following: | drivers stores assistants casuals specialists |
Modifications include one (1) or more of the following: | extra staff adjustment of hours set up special storage areas hire of lifting equipment |
Problems include one (1) or more of the following: | out-of-hours receival late deliveries or dispatches dealing with goods that need equipment for loading or unloading hazardous goods inadequate stores capacity emergency procedures special legislative requirements |
Competency Field
Materials handling