MSFFT4002
Customise stock lines


Application

This unit of competency covers identifying and clarifying customer and stock requirements; analysing and selecting options; and developing, implementing and testing customisation processes necessary to adapt stock lines to meet the requirements of a furnishing enterprise.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess requirements

1.1

Customer/specification is consulted to determine requirements

1.2

Cost and feasibility of requirements are evaluated and development requirements are explored taking into consideration process, material, quantity, cost and outcome requirements

1.3

Codes, regulations and technical documentation are consulted to establish design limitations, where applicable

1.4

Specialist expertise is consulted as required

2

Propose options

2.1

Options for the use and modification of stock lines are defined and proposed to the customer to determine most appropriate modifications

2.2

Modification of stock lines is considered to take into account production, facility, ergonomic requirements, work health and safety (WHS) and environmental factors

3

Develop modifications to stock lines

3.1

Modifications are developed to meet customer specifications/standards, use and all legislative or regulatory requirements

3.2

Verification of the development is undertaken in accordance with workplace procedures

4

Coordinate implementation and testing of modifications

4.1

Implementation of modifications is arranged and coordinated

4.2

Outcome is tested and assessed to establish conformance to requirements

4.3

Variations to the design are carried out where necessary

4.4

Documentation is prepared to meet all requirements

Evidence of Performance

Collect, organise and understand information related to multi-trade work instructions and work orders, building and structural plans and safety procedures

Apply safe handling requirements for equipment, products and materials, including use of personal protective equipment

Identify materials used in the work process

Follow work instructions, operating procedures and inspection processes to:

minimise the risk of injury to self or others

prevent damage to goods, equipment and products

maintain required production output and product quality

Identify the impact of decisions in terms of commercial, environmental and safety risks for at least one (1) stock line

Evaluate existing stock line designs and propose modifications

Evaluate design and design modification performance and coordinate modification and testing

Suggest improvements to stock line designs and, where authorised, negotiate changes

Use mathematical ideas and techniques to correctly complete measurements, calculate area and estimate material requirements

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Use workplace technology related to the coordination, including communication equipment, time and management aids, and other measuring devices

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity


Evidence of Knowledge

Company business policies and plans, including procedures for product modification and product development

Ergonomic principles for furniture design and manufacture

Enterprise design practices and processes

The range of company products, market, work systems and equipment

Relevant regulatory requirements, recognised standards and codes, and industry practices


Assessment Conditions

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to stock lines, including design, production specifications and procedures, customer requirements and access to realistic customisation options.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency. Detail on appropriate performance levels for each furnishing unit of competency in reading, writing, oral communication and numeracy utilising the Australian Core Skills Framework (ACSF) are provided in the Furnishing Training Package Implementation Guide.


Range Statement

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit context includes:

work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, manual handling procedures and organisation insurance requirements

work involves customisation of existing stock lines to satisfy particular site and/or customer requirements

work is performed with little external assistance and with minimal supervision or direction. The development of modifications may require the assistance and cooperation of others

work requires individuals to demonstrate conceptual and analytical ability, discretion, judgement and problem solving skills

customers may be internal or external

Personal protective equipment includes:

that prescribed under legislation, regulations and enterprise policies and practices

Information and procedures include:

product drawings, prototype, design brief, patterns and specifications

machine manufacturer specifications and operational procedures

work instructions, including job sheets, cutting lists, plans, drawings and designs

workplace procedures relating to reporting and communication

manufacturer specifications and operational procedures

quality and Australian Standards and procedures


Sectors

Furnishing Technology