Elements

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify client requirements

1.1 Obtain client requirements for kitchen components through questioning or review of documentation

1.2 Access and interpret plans, drawings and any design details relevant to the client enquiry

1.3 Identify and confirm services available appropriate to the client’s needs and confirm with client

2. Provide information on materials, hardware and accessories

2.1 Access and research information on all product options and to ensure advice to clients is fully informed

2.2 Explain product options to the client noting specific features and benefits

2.3 Clearly explain construction, installation and ordering details

3. Provide layout options

3.1 Prepare layout options using modular cabinets based on client information

3.2 Assess advantages and disadvantages of options

4. Suggest best solution to meet client needs

4.1 Discuss options with the client to ascertain responses and preferences

4.2 Provide advice on best options to meet client requirements and confirm preferences

5. Complete costing and ordering documentation

5.1 Record client details and confirm for accuracy

5.2 Determine required quantities based on manufacturer specifications, plans and client needs

5.3 Prepare and present accurate costing to the client

5.4 Place formal order and provide clear and accurate documentation to the client