Application
This unit of competency covers the skills and knowledge required to carry out stock control. It applies to stock held in a store, warehouse or locally in the plant.
This unit of competency applies to experienced operators, leading hands, supervisors or those in similar roles who are required to monitor stock levels, reconcile stock with inventory data, liaise with suppliers and identify and act on problems.
This unit of competency applies to an individual working alone or as part of a team or group and working in liaison with other shift team members, team leader and supervisor, as appropriate.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Monitor stock reordering | 1.1 | Monitor stock levels and maintain them at optimum levels |
1.2 | Adjust stock reorder levels, as required, in response to customer demand | ||
1.3 | Report to suppliers variations to quality and quantity of delivered goods | ||
1.4 | Identify alternative suppliers which meet required quality and safety standards and utilise them when required | ||
1.5 | Reorder stock in compliance with procedures | ||
2 | Maintain inventory records systems | 2.1 | Maintain accurate records of the storage and the movement of stock |
2.2 | Identify, and act upon, stock discrepancies | ||
2.3 | Ensure minimum inconvenience to customers resulting from stock movements | ||
3 | Undertake stocktaking and cyclical counts | 3.1 | Coordinate stocktaking and cyclical counts as required |
3.2 | Interpret inventory data and confirm it matches stock | ||
3.3 | Reconcile inventory data with actual stock on hand | ||
3.4 | Report stock variations or shortages | ||
3.5 | Identify missing or damaged stock and report as required by procedures | ||
4 | Control hazards | 4.1 | Identify hazards in the work area |
4.2 | Assess the risks arising from those hazards | ||
4.3 | Implement measures to control those risks in line with procedures and duty of care | ||
5 | Respond to problems | 5.1 | Identify possible problems in stock levels, storage, quantity and quality if stock, timeliness of supplies and production issues |
5.2 | Determine problems needing action | ||
5.3 | Determine possible fault causes | ||
5.4 | Rectify problem using appropriate solution within area of responsibility | ||
5.5 | Follow through items initiated until final resolution has occurred | ||
5.6 | Report problems outside area of responsibility to designated person |
Evidence of Performance
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:
read and interpret inventory data, production schedules, job sheets, procedures, material labels and safety information
monitor key variables, including:
production requirements
stock levels
reorder levels
quantity and quality of deliveries
supplier contracts
stock condition
identify discrepancies in stock quantities and/or quality
resolve routine and non-routine problems
identify when the operator is able to rectify problems, when assistance is required and who is the appropriate source for assistance
take action to resolve problems or report them to appropriate personnel
identify hazards and apply relevant hazard controls
apply safety procedures
communicate effectively with team/work group, supervisors, suppliers
complete workplace records
do basic arithmetical manipulations, including additions, subtractions, divisions, fractions and percentages.
Evidence of Knowledge
Must provide evidence that demonstrates knowledge relevant to their job sufficient to operate independently and to solve routine and non-routine problems, including knowledge of:
methods of monitoring production requirements and stock availability
effective inventory management techniques to meet production requirements
supplier contractual requirements
stock control, stocktaking and cycle counting techniques
optimum stock levels and relationship with cost
methods of identifying and rectifying variations to quality and quantity of delivered goods
methods and criteria for sourcing alternative suppliers
routine problems, their probable causes and relevant corrective actions
organisation procedures relevant to the work environment/job role
routine and non-routine problems that may arise, the range of possible causes and appropriate actions
organisation procedures relevant to the work environment/job role
hierarchy of control
hazards that may arise in the job/work environment and:
their possible causes
potential consequences
appropriate risk controls.
Assessment Conditions
The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
The collection of performance evidence:
should occur over a range of situations which include typical disruptions to normal, smooth operations
will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency
must include the use of appropriate tools, equipment and safety gear requiring demonstration of preparation, operation, completion and responding to problems
may use industry-based simulation for part but not all of the unit particularly where safety, lack of opportunity or significant cost is an issue.
Assessment should occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment in a simulated environment should use evidence collected from one or more of:
walk-throughs
pilot plant operation
industry-based case studies/scenarios
‘what ifs’.
Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.
In addition the assessor or anyone acting in subject matter expert role in assessment shall demonstrate both technical competency and currency. If the assessor cannot demonstrate technical competency and currency they shall assess with a subject matter expert who does meet these requirements.
Technical competence can be demonstrated through one or more of:
relevant VET or other qualification/Statement of Attainment
appropriate workplace experience undertaking the type of work being assessed under routine and non-routine conditions
appropriate workplace experience supervising/evaluating the type of work being assessed under routine and non-routine conditions
Currency can be demonstrated through one or more of:
being currently employed undertaking the type of work being assessed
being employed by the organisation undertaking the type of work being assessed and having maintained currency in accordance with that organisation’s policies and procedures
having consulted/had contact with an organisation undertaking the type of work being assessed within the last twelve months, the consultation/contact being related to assessment
conducting on the job training/assessments of the type of work being assessed
being an active member of a relevant professional body and participating in activities relevant to the assessment of this type of work.
Foundation Skills
This section describes those required skills (language, literacy and numeracy) that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. | |
Regulatory framework | The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used. Applicable legislation, regulations, standards and codes of practice include: health, safety and environmental (HSE) legislation, regulations and codes of practice relevant to the workplace, equipment and production processes and hazardous materials Australian/international standards relevant to the materials being used and products being made any relevant licence and certification requirements. All operations to which this unit applies are subject to stringent HSE requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and such requirements the legislative requirements take precedence. |
Procedures | All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or any combination of: job cards drawings emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant. |
Problems | Routine and non-routine problems must be resolved. Routine problems are predictable and have known solutions and include one or more of: stock discrepancies between inventory system and actual stock on hand deviations from supplier contracts/performance agreements stock control and production planning discrepancies stock quality and/or quantity does not meet production standards. Non-routine problems are unexpected problems or variations of previous problems. Non-routine problems must be resolved by applying operational knowledge to develop new solutions, either individually or in collaboration with relevant experts, to: determine problems needing action determine possible fault causes develop solutions to problems which do not have a known solution follow through items initiated until final resolution has occurred report problems outside area of responsibility to designated person. Operational knowledge includes one or more of: procedures training technical information, such as journals and engineering specifications remembered experience relevant knowledge obtained from appropriate people. |
Records and reports | Records include one or more of: log books/sheets electronic records job/work sheets other records used for the smooth running of the plant. Reports include one or more of: paper or electronic-based logs and reports verbal/radio reports reporting items found which require action. |
Sectors
Not applicable
Competency Field
Support