- PSPIM402A - Undertake initial rehabilitation assessments
PSPIM402A
Undertake initial rehabilitation assessments
Application
Not applicable.
Prerequisites
Not applicable.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Undertake initial interview | 1.1 Rapport is established with the injured worker and the roles and responsibilities of all stakeholders involved in the injury management process are discussed/explained. 1.2 The injured worker's role in the injury management process is reinforced. 1.3 The injured worker's level of knowledge and attitude towards the workers rehabilitation and compensation system is ascertained. 1.4 Information on the rehabilitation process is provided and any specific needs of the worker are taken into account/addressed. 1.5 A comprehensive history is taken and the injured worker's perception/knowledge of the injury/disability is determined. |
2. Gather information | 2.1 Contact is established and information regarding the workplace is gathered from the employer in accordance with the organisation's injury management protocols. 2.2 The treating medical practitioner is contacted and information relating to the injury and its treatment is clarified. 2.3 The role and communication expectations of the treating medical practitioner are discussed/clarified. 2.4 The insurer/self-insurer is contacted and service delivery requirements of the injury management process and roles are clarified. 2.5 The need for specific assessments/rehabilitation services is determined in line with the legislation and referrals are provided for these in accordance with organisational injury management policy and procedures. |
3. Assess need for rehabilitation services | 3.1 The length of time the injured worker has been unfit to undertake normal duties is noted and considered in relation to average recovery time for specific injuries. 3.2 Information from all relevant sources/stakeholders is analysed and the needs of the injured worker are identified. 3.3 The need for rehabilitation services is confirmed or found not to be necessary in accordance with rehabilitation legislation, policy and procedures. 3.4 The outcome of the initial assessment is recorded and forwarded in accordance with legislation, policy and procedures. |
Required Skills
This section describes the essential skills and knowledge and their level, required for this unit. |
Skill requirements Look for evidence that confirms skills in: applying legislation, regulations and policies relating to rehabilitation assessments assessing rehabilitation requirements reading and applying complex information such as legislation and regulations explaining complex legislation in line with the injured worker's existing knowledge, experience and specific needs communication including establishing rapport with a diverse range of people, engaging the injured worker, active listening, paraphrasing, clarifying, negotiating and probing for value-added information in the initial interview gathering, recording and reporting information in accordance with organisational requirements responding to diversity, including gender and disability applying procedures relating to occupational health and safety and environment in the context of injury management |
Knowledge requirements Look for evidence that confirms knowledge and understanding of: legislation, regulations, policies, procedures and guidelines and best practice principles relating to injury management privacy legislation freedom of information legislation procedures to ensure confidentiality and security of information requirements of rehabilitation assessment roles and responsibilities in the injury management process organisational standards and documentary requirements of initial rehabilitation assessment equal employment opportunity, equity and diversity principles public sector legislation such as occupational health and safety and environment in the context of injury management |
Evidence Required
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. | |
Units to be assessed together | Pre-requisite units that must be achieved prior to this unit:Nil Co-requisite units that must be assessed with this unit:Nil Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to: PSPETHC401A Uphold and support the values and principles of public service PSPGOV402B Deliver and monitor service to clients PSPGOV406B Gather and analyse information PSPGOV408A Value diversity PSPGOV422A Apply government processes PSPLEGN401A Encourage compliance with legislation in the public sector |
Overview of evidence requirements | In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms: the knowledge requirements of this unit the skill requirements of this unit application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework) initial rehabilitation assessments undertaken in a range of (3 or more) contexts (or occasions, over time) |
Resources required to carry out assessment | These resources include: legislation, policy, procedures and protocols relating to injury management case studies and workplace scenarios to capture the range of situations likely to be encountered when undertaking initial rehabilitation assessments |
Where and how to assess evidence | Valid assessment of this unit requires: a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when undertaking initial rehabilitation assessments, including coping with difficulties, irregularities and breakdowns in routine initial rehabilitation assessments undertaken in a range of (3 or more) contexts (or occasions, over time) Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as: people with disabilities people from culturally and linguistically diverse backgrounds Aboriginal and Torres Strait Islander people women young people older people people in rural and remote locations Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of: case studies portfolios questioning scenarios simulation or role plays authenticated evidence from the workplace and/or training courses |
For consistency of assessment | Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Range Statement
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here. | |
Stakeholders may include: | medical practitioners case manager return to work coordinator allied health professionals insurer/self-insurer rehabilitation provider supervisor union representative injured worker family members co-workers work trial hosts |
Injury management process | treatment rehabilitation coordination retraining employment management claims management vocational counselling rehabilitation counselling |
Information provided may be: | standardised in the form of a checklist |
History may include: | background information personal information full details of the injury/illness cause/s of injury treatment current capacity pre-injury work description and duties |
Information on the workplace | personnel in the workplace workplace dynamics type of industry/production external demands on employer access requirements safety security support for rehabilitation/return to work activities |
Information from the treating medical practitioner | prescribed medical certificate medical details of injury/illness treatment plan prognosis injured worker's capacity/potential for suitable duties |
Specific assessments/ rehabilitation services | those listed in the legislation, regulations or guidelines treatment medical advice legal advice independent medical examination functional capacity evaluation vocational assessment support counselling vocational counselling |
Records may include: | endorsement of return to work plan/program full details on case file report to case manager/claims manager |
Assessment may be forwarded to: | case manager claims manager Comcare rehabilitation manager |
Legislation, policy and procedures may include: | workers rehabilitation/compensation legislation privacy legislation freedom of information legislation equal employment opportunity legislation occupational health and safety legislation procedures to ensure confidentiality and security of information organisation policy performance standards rehabilitation and return to work manual claims management manual public sector standards codes of conduct codes of ethics return to work policy |
Sectors
Not applicable.
Competency Field
Injury Management.
Employability Skills
This unit contains employability skills.
Licensing Information
Not applicable.