PUACOM011
Develop community awareness networks


Application

This unit of competency involves the skills and knowledge required to develop networks within the community to enable the development and implementation of effective public safety awareness activities. It includes developing networks within the community to manage and facilitate public safety awareness activities in community group discussions, participating in formal meetings and reporting on public safety awareness activities.

The unit applies to personnel undertaking a role that includes creating networks within geographically specific communities to advance public safety knowledge.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop networks within the community

1.1

Community stakeholder issues and concerns are identified

1.2

Rapport is established and maintained with community representatives and groups

2

Manage public safety awareness activities

2.1

Need for activities is determined

2.2

Cooperation and support is enlisted from industry, government and the community in planning and initiating special promotions which target identified needs

2.3

Representation for the organisation in public forums and community events is arranged to promote awareness and a positive public image of the organisation

3

Facilitate community group discussions and formal meetings

3.1

Information is provided to community groups to facilitate outcomes

3.2

Contributions are sought, acknowledged and encouraged to foster group participation

3.3

Strategies are implemented to promote ongoing participation of all group members

3.4

Objectives and agendas for meetings are negotiated, in accordance with organisational procedures

3.5

Meeting procedures used are appropriate to the level of formality and community context

4

Report on public safety awareness activities

4.1

Community perceptions of organisational personnel and quality of service delivery are consistently monitored

4.2

Public safety awareness activities are evaluated

4.3

Reports detailing activities, results and recommendations are completed and processed, in accordance with organisational procedures

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.


Sectors

Public Safety


Competency Field

Community Programs