Application
The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package. This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible. | |
Prerequisites
Prerequisite Unit/s | PUAEMR008B Contribute to an emergency risk management process OR PUAEMR009B Facilitate emergency risk assessment |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Establish the project and working group | 1.1 Applicable policies and procedures, reports, records and emergency risk assessments are located and analysed 1.2 A working group is established with an appropriate balance of expertise, representation and authority 1.3 Group's knowledge of emergency risk management principles, terminology and processes is confirmed 1.4 A sustainable emergency risk management process is negotiated that suits the community context and capability, stakeholder needs and practical constraints 1.5 Feasible consultation and project management strategies are developed with stakeholders 1.6 Need for specialised information, additional skills and expertise is identified |
2. Confirm risks to be considered | 2.1 Existing risk assessment is reviewed for continuing relevance 2.2 Sources of risk are identified 2.3 Responsibility for single agency or multi-agency management of risks is identified 2.4 Set of risks given to the group are considered and the group's composition and stakeholder needs are reassessed |
3. Identify possible treatment options | 3.1 Effectiveness of existing prevention, preparedness, response and recovery strategies is established through research and stakeholder consultation 3.2 Community vulnerability is reconsidered as a basis for identifying treatment options 3.3 A wide range of potential treatment options is identified through researching current best practice, alternative options, and seeking specialist opinion |
4. Determine feasible treatment options | 4.1 An agreed set of assessment criteria for treatment options that takes into account practical constraints, effectiveness and equity is developed 4.2 Treatment options are assessed and the risks and implications for stakeholders are identified for each option 4.3 Treatment options are documented so that they are understandable by a wide range of audiences 4.4 Feedback on likely implications and impacts of treatment options is obtained from agencies, organisations, the community and other stakeholders 4.5 Stakeholder needs are analysed, concerns considered and solutions negotiated 4.6 A refined set of treatment options is developed that incorporates stakeholder feedback |
5. Recommend preferred treatment options for each risk | 5.1 Preferred treatment options are selected in consultation with stakeholders and their commitment to the recommendations is obtained 5.2 Preferred treatment options are documented, detailing the basis of recommendations, resource implications and commitment of stakeholders for each 5.3 Recommendations are submitted for approval in accordance with applicable policies and procedures |
6. Promote ongoing commitment and ownership for the process and outcomes | 6.1 Consultation is undertaken at all stages of the process using a wide range of networks and individuals 6.2 A variety of communication strategies is used 6.3 All stages of the process, decisions taken and outcomes are documented accurately in accordance with relevant policy and procedures 6.4 Information is provided to the community in ways that suit their language, literacy and cultural needs |
7. Monitor and review the process | 7.1 All relevant data and contact information for key individuals and organisations is regularly reviewed for currency and updated 7.2 Treatment options are reviewed for continuing relevance 7.3 Opportunities for improving emergency risk management processes are reported |
Required Skills
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
analyse implications and impacts of proposed treatments analyse positions of group members and stakeholders, priorities of agencies and individuals define and solve problems demonstrate effective interpersonal interactions listen actively locate and interpret community information manage projects maximise the participation of committee members and input of stakeholders monitor and enhance team work negotiate commitment by individuals, agencies, organisations to collaborative treatment options resolve conflicts between participants constructively summarise and explain key information clearly value diversity of views and perceptions of risks |
Required Knowledge |
Australian Standard AS/NZS 4360 culture, diversity and history of communities, environments and associated concerns, issues and sensitivities, perception of risks culture, structure and responsibility for treatments of key response/recovery agencies and organisations decision making techniques Emergency Risk Management Guidelines (1999) emergency risk management process (Australian Standard AS/NZS 4360) and the kinds of outcomes and benefits for communities emergency risk management terminology, risk, PPRR concepts and principles, mitigation group dynamics, strategies for team building and resolving conflict ISO9000 and 14000 series quality standards legislative and regulatory requirements, multi-agency/organisational arrangements relevant to emergency risk management meeting procedures organisational requirements for the submission and approval of recommended treatment options state/territory emergency risk management guidelines tools for generating and assessing treatment options |
Evidence Required
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Assessment must confirm the ability to: explain emergency risk management concepts, the process and how to promote its benefits to a wide range of audiences apply the risk management process Australian Standard AS/NZS 4360 develop an appropriate emergency risk management process in cooperation with the community and stakeholders establish a project and see it through to produce a set of recommended treatment options that has broad community and stakeholder support work with committee members to develop feasible and effective treatment options for a given set of risks promote community cooperation, input and ownership for the emergency risk management process used and the recommended treatment options obtain feedback, monitor and review the process and outcomes maintain momentum and achieve the project outcomes within available resources Consistency in performance Competency should be demonstrated in a range of contexts throughout the life of a community emergency risk management project, or during components of a number of projects |
Context of and specific resources for assessment | Context of assessment Competency should be assessed facilitating a group emergency risk management process where an agreed set of treatment options is produced for a given set of risks in the workplace or in a simulated workplace environment Specific resources for assessment Access to a community and the opportunity to facilitate an actual, or simulated emergency risk management process to determine a range of treatment options for a given set of risks |
Guidance information for assessment | Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package. |
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Communities are groups with shared associations and may include | Geographic groups of people such as: neighbourhoods states/territories, cities, towns, suburbs local government areas, regions, states/territories and the nation Groups of people exposed to a particular hazard Groups such as government organisations, non-government organisations, members of parliament Providers of goods, services and information (lifelines): transport, utilities, communications health, safety, comfort Shared-experience groups of people such as: particular-interest groups, professional groups age, ethnic groups, language groups tourists Workers in industry sectors such as: agriculture manufacturing (eg. food processing) commercial mining emergency services |
Policies and procedures may include | Agreements between agencies and/or organisations Emergency management arrangements specified in legislation or policies Existing disaster or emergency management plans Standard operating procedures, operational manuals |
Community context may include | Characteristics of natural, local and built environments Demographics (population distribution, social, cultural, health status and education data) Details of key infrastructure and emergency/support services Economic activity reports (employment, products, services, revenue) Government reports (eg. environmental impacts) |
Stakeholders may include | Emergency services (eg. fire, police, SES, ambulance, recovery agencies) Event organisers (eg. concerts, car rallies, sport) Hospital/medical personnel and care givers Interest, community, professional and industry groups Local business people Local government (eg. elected representatives, shire engineers, community development officers) Managers of high occupancy facilities (eg. shopping centres, high rise apartment/office blocks) Managers of critical infrastructure (eg. telecommunications, mining, petrochemical and gas) School staff State/territory/commonwealth agencies (eg. public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management) Providers of utilities (power, water, radio/TV) Tourist operators Venue operators |
Practical constraints may include | Arrangements, roles and responsibilities set down in existing emergency management plans Availability of technical expertise, technology, equipment Budgets, time, availability and capability of people Land use planning Legislation covering emergency management, environmental management, safety standards, local government regulations Limited community knowledge of emergency risk management processes and benefits Political, social and cultural considerations |
Consultation and project management strategies may include | Advertising in local media Broadcast facsimile and email messages, web sites Contacting individual organisations, professional bodies, unions and recreational/sport associations Distributing pamphlets Focus groups, workshops, surveys Initiating media interviews Letters and articles written for specific audiences Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups Preparing media releases Presentations to a variety of community groups; speaking at community functions |
Information may include | Community information booklets Credible individuals, group and community leaders Documented risk assessments by companies, organisations Family and historical records Libraries, research reports, Australian Bureau of Statistics data Media, council and emergency service personnel and records Special needs groups, significant cultural organisations |
Sources of risk may include | Commercial activity and legal relationships Economic Human behaviour and individual activities Management activities and controls Natural events Political circumstances Technology/technical issues Terrorism |
Possible treatments may include | All aspects of emergency management practices arising from considering prevention/mitigation, preparedness, response and recovery including: building codes community education community restoration, reconstruction critical incident stress management, personal support and counselling emergency management planning financial support land use management legislation and regulation mutual aid agreements safety standards training and exercises warning systems Avoidance, transfer and acceptance of risk |
Assessment criteria for selecting treatment options may include | Administrative efficiency Equity Compatibility with other treatment options Continuity of effects Cost Creation of new risks Economic and environmental impacts Impact on individual's rights Jurisdictional authority Leverage Political acceptability Potential to reduce risk Public and pressure group reaction Timing |
Sectors
Not applicable.
Employability Skills
This unit contains employability skills. |
Licensing Information
Not applicable.