This unit of competency involves the skills and knowledge required to transmit and receive communications in routine and operational situations using the organisation's communications systems and equipment.

The unit is applicable to personnel who are required to operate an organisation's communications systems and equipment in support of the tasks they are undertaking. This may occur either in the field or from a facility.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Use communications systems and equipment

1.1

Communications equipment and techniques, including verbal transmissions and voice procedures, are selected to best meet the task, context and needs of the situation

1.2

Equipment is operated safely to support communications consistent with organisational policies and procedures

1.3

Communications system is correctly utilised to facilitate transmission and reception

2

Transmit and receive communications

2.1

Information is transmitted concisely and clearly to facilitate accurate reception of the message, in accordance with organisational policies and procedures

2.2

Contact is acknowledged, communication is confirmed, and action is initiated

2.3

Communication faults and deficiencies are reported, in accordance with organisational policies and procedures

2.4

Alternative communications strategies are employed, in accordance with organisational procedures, to address identified faults and deficiencies in communication

2.5

Communication is processed and recorded, in accordance with organisational policies and procedures

3

Maintain communications equipment

3.1

Communications equipment is inspected to ensure operational readiness

3.2

Fault finding techniques are applied and basic maintenance is conducted, in accordance with organisational policies and procedures

3.3

Faulty equipment is identified and noted for repair and documentation is completed, in accordance with organisational procedures

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

organisation's communications equipment must include

radio

telephone

Public Safety

Operations