Application
This unit describes a participant’s skills and knowledge required to conduct business negotiations in the Resources and Infrastructure Industries.
This unit is appropriate for those working in supervisory roles.
Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and Industry sectors. Relevant information must be sourced prior to application of the unit.
Elements and Performance Criteria
1 Establish and confirm the organisation’s objectives | 1.1 Access, interpret and apply business negotiation documentation and ensure the work activity is compliant 1.2 Identify and target available business opportunities 1.3 Facilitate discussions with stakeholders to develop strategies and ideas to meet objectives 1.4 Analyse information to allow for assessment of the short-term and long-term position of the business 1.5 Ensure agreed decisions and recommendations fall within the operations business objectives and legislative requirements |
2 Conduct business negotiations | 2.1 Consult and/or lobby key stakeholders who can assist in achieving the objectives 2.2 Ensure preparation for the meeting is sufficient to enable effective business negotiation and to achieve desired objectives 2.3 Ensure contributions to the negotiations are clear, concise and relevant to achieving business objectives 2.4 Document/record in writing key outcomes of negotiations |
3 Evaluate negotiation outcomes | 3.1 Evaluate outcomes of negotiations 3.2 Refer outcomes of negotiations to key stakeholders 3.3 Review outcomes of negotiations for improvement 3.4 Follow up, and circulate as necessary, outcomes and decisions |
Evidence of Performance
Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:
locates and applies relevant legislation, documentation, policies and procedures
implements the requirements, procedures and techniques for the safe, effective and efficient conduct of business negotiations including:
initiating decision making actions
establishing the rules of procedure
identifying the information needs of participants
actively encourage the free exchange of information
encouraging decisions which are realistic for the situation
works effectively others to undertake and conduct business negotiation that meet all of the required outcomes including:
adopt communications styles appropriate to listeners and situations, including selecting an appropriate time and place
modifying communications in response to feedback from participants
demonstrates completion of conducting business negotiations that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:
analysing information to determine long term and short term position of the business
identifying viable options and selects business negotiations methods that best meet the required outcomes
conducting business negotiations
evaluation negotiation outcomes
communicating business decision outcomes to the relevant people
Evidence of Knowledge
The candidate must demonstrate knowledge of conducting business negotiations through:
advanced written and oral communication methods
organisational goals and objectives
subject/product knowledge
statutory and site rules, policies, procedures and regulations
worksite operating procedures
risk management processes and techniques
risk control and management systems
reporting and recording procedures
accessing, evaluating and applying data from organisational systems
action planning method
Assessment Conditions
An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,
this unit must be assessed in the context of this sector’s work environment; and,
this unit must be assessed in compliance with relevant legislation/regulation and using policies, procedures, processes and operational manuals directly related to the industry sector for which it is being assessed; and,
assessment may be conducted in conjunction with the assessment of other Units of Competency; and,
assessment must confirm consistent performance can be applied in a range of relevant workplace circumstances; and,
assessors must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through the minimum years of current* work experience specified below in an Industry sector relevant to the outcomes of the unit; or,
where the assessor does not meet experience requirements a co-assessment or partnership arrangement must exist between the qualified assessor and an Industry subject matter expert. The Industry subject matter expert should hold the unit being assessed (or an equivalent unit) and/or demonstrate equivalence of skills and knowledge at the unit level. An Industry technical expert must also demonstrate skills and knowledge from the minimum years of current work experience specified below in the Industry sector, including time spent in roles related to the unit being assessed; and,
assessor and Industry subject matter expert requirements differ depending on the Australian Qualifications Framework Level (AQF) of the qualification being assessed and/or Industry Sector as follows:
Industry sector | AQF** Level | Required assessor or Industry subject matter expert experience |
Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction | 1 | 1 Year |
2 | 2 Years | |
Drilling, Coal Mining and Extractive (Quarrying) | 3-6 | 3 Years |
Metalliferous Mining and Civil Construction | 3-6 | 5 Years |
Other sectors | Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation. |
*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.
**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit. Further information is available in the Resources and Infrastructure Industry Training Package Companion Volume.