RIIQUA201E
Maintain and monitor site quality standards


Application

This unit describes the skills and knowledge required to maintain and monitor site quality standards in the resources and infrastructure industries.

It applies to those working in operational roles. They generally work under supervision to undertake a prescribed range of functions involving known routines and procedures and take responsibility for the quality of own work outcomes.

Licensing, legislative and certification requirements may apply to this unit and can vary between states, territories and industry sectors. Users must check requirements with relevant body before applying the unit.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan, prepare for quality work outcomes

1.1 Obtain, interpret and confirm work requirements

1.2 Access, interpret and apply documents and procedures

1.3 Identify and agree on performance indicators within scope of own role

1.4 Plan and prepare for work to achieve quality standards according to workplace procedures

1.5 Complete work within time, quality, cost and productivity parameters

2. Apply quality systems to own work

2.1 Carry out work to meet quality standards according to workplace procedures

2.2 Adjust performance indicators to meet changing circumstances that affect quality standard requirements within scope of own role

2.3 Modify roles and responsibilities to meet changing circumstances after consultation with relevant personnel

2.4 Complete quality systems documentation

3. Monitor and report quality standards

3.1 Monitor quality of outputs and identify non-compliance

3.2 Prepare written records of quality outputs and report non-compliance according to job requirements

3.3 Monitor work processes, report incidents and apply local risk control processes to minimise quality non-compliance

3.4 Communicate variations to quality outputs and standards to relevant personnel

Evidence of Performance

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

maintain and monitor site quality standards on at least two occasions, including:

organising work activities to comply with site quality standards

identifying and agreeing on performance indicators

completing work within set parameters

processing quality written documentation

monitoring work processes, reporting incidents and applying local risk processes.

During the above, the candidate must:

locate and apply relevant documentation, policies and procedures and confirm that the work activity is compliant

implement the requirements, procedures and techniques for maintaining and monitoring site quality standards

work with others to undertake and complete the maintaining and monitoring of site quality standards

communicate with others to receive and clarify work instructions.


Evidence of Knowledge

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key legislation required to maintain and monitor site quality standards

key policies, procedures and documentation required to maintain and monitor site quality standards, including those related to:

work health and safety procedures

emergency procedures

work planning processes

site and enterprise quality systems and processes

reporting procedures

use of key performance indicators, including:

time

quantity

productivity

quality

cost

equipment types, characteristics, technical capabilities, operational capabilities and limitations.


Assessment Conditions

Mandatory conditions for assessment of this unit are stipulated below. The assessment must:

include access to:

personal and protective equipment

equipment required to maintain and monitor site quality standards

relevant documentation

be conducted in a safe environment; and,

be assessed in the context of this sector's work environment; and,

be assessed in compliance with relevant legislation/regulation and using policies, procedures and processes directly related to the industry sector for which it is being assessed; and,

confirm consistent performance can be applied in a range of relevant workplace circumstances.

Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated work environment* provided it is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessor requirements

Assessors must be able to clearly demonstrate current and relevant industry knowledge and experience to satisfy the mandatory regulatory standards as set out in the Standards for Registered Training Organisations (RTOs) 2015/Australian Quality Training Framework mandatory requirements for assessors current at the time of assessment and any relevant licensing and certification requirements. This includes:

vocational competencies at least to the level being delivered and assessed

current industry skills directly relevant to the training and assessment being provided

current knowledge and skills in vocational training and learning that informs their training and assessment

formal relevant qualifications in training and assessment

having knowledge of and/or experience using the latest techniques and processes

possessing the required level of RII training product knowledge

having an understanding and knowledge of legislation and regulations relevant to the industry and to employment and workplaces

demonstrating the performance evidence, and knowledge evidence outlined in this unit of competency, and

the minimum years of current** work experience after competency has been obtained as specified below in an industry sector relevant to the outcomes of the unit.

It is also acceptable for the appropriately qualified assessor to work with an industry expert to conduct assessment together and for the industry expert to be involved in the assessment judgement. The industry expert must have current industry skills directly relevant to the training and assessment being provided. This means the industry subject matter expert must demonstrate skills and knowledge from the minimum years of current work experience after competency has been obtained as specified below, including time spent in roles related to the unit being assessed:

Industry sector

AQF indicator level***

Required assessor or industry subject matter expert experience

Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Infrastructure

1

1 year

2

2 years

Drilling, Coal Mining, Extractive (Quarrying), Metalliferous Mining and Civil Infrastructure

3-6

3 years

Other sectors

Where this unit is being assessed outside of the resources and infrastructure sectors assessor and/or industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no industry standard is specified should comply with any relevant regulation.

*Guidance on simulated environments has been stipulated in the Companion Volume Implementation Guide located on VETNet.

**Assessors can demonstrate current work experience through employment within industry in a role relevant to the outcomes of the unit; or, for external assessors this can be demonstrated through exposure to industry by conducting a minimum number of site assessments as determined by the relevant industry sector, across various locations.

*** While a unit of competency does not have an AQF level, where a unit is being delivered outside of a qualification the first numeric character in the unit code should be considered as the AQF indicator level for assessment purposes.


Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL

DESCRIPTION

Reading

Identifies and interprets information from workplace procedures, documentation and regulations

Writing

Produces and completes written documents required for workplace procedures

Self-management

Monitors and minimises own exposure to worksite risks and hazards during activities