ELEMENTS

PERFORMANCECRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify needs and expectations of participant groups.

1.1. Identify and analyse program preferences and expectations of different consumer markets.

1.2. Discuss and determine preferences, expectations, characteristics, abilities and special needs of particular client groups.

1.3. Advise client of any reasons why their participants should not participate in a program.

2. Plan programs for outdoor recreation activities.

2.1. Determine program objectives to meet identified participant needs.

2.2. Design program to meet identified objectives, needs, participant characteristics and abilities and to enhance participation and motivation.

2.3. Consult, as relevant, with client, land managers, owners and custodians for input to program design and adjust accordingly.

2.4. Determine human and other resource requirements and design programs within budgetary constraints and organisational capacity to deliver.

2.5. Obtain and interpret weather and environmental information and factor into forward plans.

2.6. Complete program risk assessment, according to organisational policies and procedures, and design program according to determined risks and control measures.

2.7. Document and present program for approval by other parties; personnel, clients, land managers, owners or custodians, as relevant.

3. Coordinate program resources.

3.1. Allocate resources according to program budget and refer problems to relevant personnel.

3.2. Evaluate and organise access to activity venues, sites or locations appropriate for program, participant needs and abilities.

3.3. Obtain any required permits and permissions from land management authorities, owners or custodians.

3.4. Identify roles of activity delivery personnel, select and roster those with appropriate skill set.

3.5. Allocate organisational equipment and obtain other, as required, to meet program and participant needs.

3.6. Arrange for equipment to be safely customised for use by different participant groups.

3.7. Book camp sites, accommodation, catering and other resource requirements as required.

4. Develop program documents and brief delivery personnel.

4.1. Determine, develop and provide information documents for client and program participants.

4.2. Determine, develop and provide operational documents required by personnel delivering the recreational program.

4.3. Brief delivery personnel and support staff in operational and risk management details of program.

5. Evaluate effectiveness of the program.

5.1. Determine criteria for program evaluation.

5.2. Liaise with delivery personnel and clients throughout program operation to identify successes, problems and difficulties.

5.3. Obtain and evaluate feedback from delivery personnel, clients and participants, according to evaluation criteria.

5.4. Evaluate program according to criteria and consultation with others.

5.5. Modify and continuously improve current and future programs according to feedback and program evaluation.

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

SKILLS

DESCRIPTION

Reading skills to:

interpret sometimes unfamiliar and potentially complex information about participant characteristics and land management requirements.

Writing skills to:

develop comprehensive recreational programs and operational documents using language easily understood by clients, participants and staff.

Self-management skills to:

take responsibility for program development from initial research through to evaluation

critically evaluate successes and failures of program to initiate improvements.