Application
This unit describes the performance outcomes, skills and knowledge required to maintain facilities within a sport, fitness and recreation context.
This unit applies to activity or administration assistants who work under direct supervision in a range of roles and settings in the sport, fitness and recreation industry. This includes providing support in the provision of grounds and facilities maintenance; routine housekeeping; or administrative assistance in locations such as fitness centres, aquatic centres, or outdoor sporting grounds or complexes. Work is performed according to relevant legislation and organisation policies and procedures.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Conduct maintenance checks of facilities or areas. | 1.1 Identify potential hazards in facility or area by conducting regular facility checks. 1.2 Report hazards to supervisor. 1.3 Maintain areas and amenities. 1.4 Store and handle chemicals safely. 1.5 Remove and dispose of wastes and dangerous chemicals promptly. |
2. Check supplies. | 2.1 Check supplies regularly for quantity, quality and expiry date. 2.2 Order or request supplies as required to meet anticipated demand. 2.3 Dispose of expired supplies. |
3. Clean facility areas. | 3.1 Locate and wear personal protective clothing. 3.2 Conduct cleaning tasks at specified times. 3.3 Display notices advising clients of cleaning in progress. 3.4 Use cleaning agents safely. 3.5 Clean and store cleaning equipment. 3.6 Identify and catalogue lost property. 3.7 Maintain cleaning records. 3.8 Lock storage areas when unattended. |
4. Contribute to facility or activity administration. | 4.1 Accept and record bookings for the facility. 4.2 Inform clients of the requirements and responsibilities of using the facility. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
select and safely use cleaning agents and equipment to clean at least two of the following areas over three service periods:
outdoor
indoor
dry or wet recreation centre
build and non-built
complete the above in response to at least three of the following hazards:
leaking or damaged containers
defects in the storage area
contamination
spillages
unsecured equipment
breakages
complete above cleaning tasks to required standards while:
conserving resources in the cleaning process
disposing of or recycling waste
using correct manual-handling and cleaning techniques
using hygienic cleaning practices
within commercially-realistic timeframes
minimising disruption to clients
complete all required documentation according to policies and procedures and with the following information:
dates and times
areas cleaned
staff member involvement.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
cleaning chemicals, equipment and procedures for wet and dry surfaces and materials:
wet:
toilets
basins
walls
dry:
carpet
laminate
soft furnishings
woodwork
safe operational practices using essential functions and features of equipment used to clean wet and dry areas
role and use of safety data sheets (SDS)
safe manual-handling techniques when:
carrying
lifting
pulling
pushing
safe handling requirements for hazardous cleaning products, including their disposal
hygiene procedures and requirements:
hygiene responsibilities of cleaning staff
hygiene hazards for cleaning, including potential food contamination and transmission of airborne illnesses
cleaning practices that minimise hygiene risks
ways of minimising negative environmental impacts in the cleaning process:
resource conservation – energy and water
waste disposal
standards for presentation of premises and organisational procedures to achieve them
hazards associated with cleaning agents and methods of minimising these:
leaking or damaged containers
defects in the storage area
contamination
spillages
unsecured equipment
breakages.
Assessment Conditions
Skills must be demonstrated in:
a sport, fitness or recreation facility. This can be a workplace or simulated facility.
Assessment must ensure access to:
fixtures, large equipment and wet and dry areas to be cleaned, that include a range of different hard and soft surfaces
cleaning equipment:
electrically operated equipment:
polishers
scrubbers
vacuum cleaners
garbage receptacles
manual equipment:
brushes
buckets
dusters
mops
pans
toilet brushes
range of cloths:
dry
dusting
lint-free
polishing
wet
cleaning agents and chemicals for hard and soft surfaces:
acid-based products
agents for specialised surfaces:
glass
wood
cream cleansers
deodorisers
disinfectants
multi-surface cleaners
sanitisers
spot cleaning agents
pesticides
personal protective clothing:
aprons
breathing apparatus
gloves
goggles and masks
headwear
jackets
overalls
waterproof clothing and footwear
organisational specifications:
equipment manufacturer instructions
organisational procedures for cleaning premises and equipment
standards for presentation of premises.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | interpret and follow written instructions to use and store chemicals. |
Numeracy skills to: | calculate quantity and concentration of cleaning agents calculate quantity of supplies required after determining current inventory and estimating anticipated demand. |
Sectors
Cross-Sector
Competency Field
Facility Management