Application
This unit involves the skills and knowledge required to coordinate stevedoring clerical functions in accordance with relevant standards, regulations and workplace requirements, as part of work activities in the stevedoring, transport, distribution and/or allied industries.
It includes monitoring clerical functions; solving operational problems; arranging container/cargo inspection/survey; preparing for the next shift, and completing and handing over the shift.
Work is performed under some supervision generally within a team environment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA | ||
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Monitor clerical functions | 1.1 | Duties and the relationship of the duties to organisational procedures are outlined and explained in accordance with workplace procedures |
1.2 | Clerical work is monitored to ensure it meets workplace requirements | ||
2 | Solve operational problems | 2.1 | Potential and actual problem/s are identified and or anticipated |
2.2 | Information and evidence surrounding the problem is collected and analysed | ||
2.3 | Options are identified, evaluated and optimal solution is selected | ||
2.4 | Chosen solution is implemented in accordance with workplace procedures | ||
2.5 | Effectiveness of the solution is evaluated against workplace requirements to resolve the problem | ||
3 | Arrange container/cargo inspection/survey | 3.1 | Arrangements are made to allow access to identified containers/cargo by authorised personnel |
3.2 | Records of allowed access are completed in accordance with workplace procedures | ||
4 | Prepare for next shift | 4.1 | Personnel requirements for next shift are determined to ensure safe and efficient operations |
4.2 | Container/cargo movements in the yard are checked and recorded to ensure incoming shift has up-to-date information on work status and container/cargo location |
Evidence of Performance
Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include: |
applying relevant legislation and workplace procedures communicating effectively with others when coordinating clerical functions at a container or cargo terminal or wharf completing documentation related to work activities dealing with internal and external customers in small, medium or large workplaces identifying, selecting and using relevant equipment, processes and procedures interpreting and following operational instructions and prioritising work modifying activities depending on operational contingencies, risk situations and environments monitoring work activities in terms of planned schedule operating and adapting to differences in equipment in accordance with standard operating procedures operating electronic communications equipment to required protocol when coordinating clerical functions at a container or cargo terminal or wharf reading and interpreting relevant instructions, procedures and labels reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures working collaboratively with others when coordinating clerical functions at a container or cargo terminal or wharf working systematically with required attention to detail without injury to self or others, or damage to goods or equipment. |
Evidence of Knowledge
Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of: |
Australian and international standards, codes and regulations relevant to operating terminals or wharves including the Australian Dangerous Goods (ADG) and International Maritime Dangerous Goods (IMDG)Codes cargo marking and numbering systems focus of operation of work systems, equipment, management and site operating systems relevant to coordinating clerical functions at a container or cargo terminal or wharf problems that may occur when coordinating clerical functions at a container or cargo terminal or wharf and appropriate action that can be taken to resolve these problems relevant bond, quarantine or other legislative requirements relevant handling and safety codes relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines site layout of container or cargo terminal or wharf types of cargo including goods with specialist requirements, temperature controlled goods and dangerous goods workplace procedures and policies for coordinating clerical functions at a container or cargo terminal or wharf. |
Assessment Conditions
As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.
As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.
Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions including limited or restricted spaces, exposed conditions and controlled or open environments.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Resources for assessment include:
a range of relevant exercises, case studies and/or simulations
relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
Range is restricted to essential operating conditions and any other variables essential to the work environment.
Non-essential conditions can be found in the Companion Volume Implementation Guide.
Sectors
Not applicable.
Competency Field
A – Handling Cargo/Stock