1

Identify abnormal situations and emergencies

1.1

Abnormal situations and emergencies when driving a train are identified, assessed and prioritised in accordance with workplace emergency response plans and safeworking requirements and procedures

1.2

Implications of abnormal situations and emergencies when driving a train are evaluated in accordance with workplace requirements, and safeworking requirements and procedures

1.3

Options for reporting abnormal situations and emergencies when driving a train and/or taking action are considered in accordance with organisational procedures and regulatory requirements

1.4

Relevant personnel are alerted to abnormal situations and emergencies when driving a train in accordance with workplace operating and emergency procedures and plans

1.5

Communications are maintained with relevant personnel to determine appropriate course of action

2

Respond to abnormal situations

2.1

Abnormal situations when driving a train are responded to in accordance with organisational procedures, received instructions from relevant personnel, regulatory requirements and emergency response plan where relevant

2.2

Responsibilities are fulfilled in accordance with organisational procedures, and safeworking and/or regulatory requirements

2.3

Assistance is provided to relevant personnel as required

2.4

Information is provided to relevant personnel as requested in accordance with regulatory and organisational procedures

3

Respond to emergencies

3.1

Emergency situations are responded to in accordance with organisational procedures, received instructions from relevant personnel, regulatory requirements and emergency response plan where relevant

3.2

Emergencies are handled appropriately in accordance with established response plan and within limits of own responsibility and duty of care

3.3

Responsibilities are fulfilled in accordance with organisational procedures, emergency response plan and safeworking and/or regulatory requirements

3.4

Assistance is provided in controlling site prior to and following arrival of emergency services as required

3.5

Assistance is provided to other staff and emergency service personnel conducting initial survey of scene as requested

3.6

Directions of controlling emergency authority are followed and all possible assistance is provided in response to those directions

3.7

Information is provided to relevant emergency service personnel as requested in accordance with regulatory and organisational procedures

4

Communicate with staff and/or passengers

4.1

Staff and/or passengers are provided with relevant, appropriate and timely advice about abnormal situation or emergency

4.2

Instructions are provided to relevant personnel and/or passengers in accordance with organisational procedures, consistent with the nature of abnormal situation or emergency

4.3

Evacuation procedures for personnel and/or passengers are explained and/or applied as required, in accordance with organisational procedures

4.4

Customer service and safety needs arising from abnormal situations and emergencies are identified and acted upon in accordance with regulatory and workplace requirements

5

Follow incident reporting procedures

5.1

Incident reports are completed accurately in accordance with regulatory requirements and organisational procedures

5.2

Incident reports are processed in accordance with regulatory requirements and organisational procedures

This section describes the knowledge and skills required for this unit.

Required knowledge:

Emergency procedures

Focus of operation of work systems, equipment, management and site operating systems when responding to abnormal situations and emergencies when driving a train

Hazards that may occur that can lead to emergencies, and related hazard control strategies

Organisational procedures and policies for identifying and responding to abnormal situations and emergencies when driving a train

Problems that may occur when responding to abnormal situations and emergencies when driving a train and action that can be taken to resolve these problems

Relevant Australian and international regulations and codes of practice for the transport of dangerous goods and hazardous substances

Relevant documentation and reporting requirements

Relevant environmental protection legislation, procedures and guidelines

Relevant information/documents such as:

agent/supplier/customer instructions and advice in the case of freight

communication equipment procedures and protocols

conditions of service, legislation and industrial agreements including workplace agreements and awards

dangerous goods declarations and safety data sheets (SDS)/material safety data sheets (MSDS)

equipment operation manuals and maintenance specifications

manifests, goods identification numbers and codes, including the Australian Dangerous Goods (ADG) Code and International Maritime Dangerous Goods (IMDG) markings, and HAZCHEM signs

operations manuals, job specifications and induction documentation

organisational procedures and policies for identifying and responding to abnormal situations and emergencies when driving a train

procedures and policies for the management of emergencies and abnormal situations, including the relevant emergency response plan where applicable

quality assurance and customer service standards and procedures including passenger comfort and on-time running standards

train timetables and schedules

Relevant legislated rail safety requirements including state and territory acts and regulations, and nationally approved compliance codes and/or guidelines

Relevant work health and safety (WHS)/occupational health and safety (OHS) legislation, procedures and guidelines

Relevant workplace relations regulations

Required skills:

Communicate effectively with others when responding to abnormal situations and emergencies when driving a train

Complete documentation and reports related to abnormal situations and emergencies when driving a train

Operate and adapt to differences in equipment in accordance with standard operating procedures

Operate electronic communication equipment to required protocol

Select and use relevant communications and other equipment when identifying and responding to abnormal situations and emergencies when driving a train

Select and use required personal protective equipment conforming to industry and WHS/OHS standards

Work collaboratively with others when responding to abnormal situations and emergencies when driving a train

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

required knowledge and skills

relevant legislation and organisational procedures

other relevant aspects of the range statement.

Assessment must include exercises that demonstrate competent performance of the following in a range of situations:

identifying abnormal situations and emergencies when driving a train

identifying possible responses to identified abnormal situations and emergencies when driving a train

communicating effectively with relevant personnel when responding to abnormal situations and emergencies when driving a train.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including organisational procedures, regulations, codes of practice and operation manuals.

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Trains may include:

freight trains

heavy haul

passenger

Work may be conducted:

by day or night

in a range of work environments

on track owned and maintained by different organisations

Abnormal situations may include:

assault on passengers and/or personnel

incorrect information or failure in communications

faulty safeworking equipment:

motorised or manually operated points

non operating signals or indicators

locomotive failure

passenger caught in self-closing doors

passenger initiated alarm/false alarm

pedestrians crossing the track

railway technology failure

track obstructions

wheel slip and uncontrolled slide

Emergencies may include:

bomb threats

chemical spills

collision with:

infrastructure

person

train

vehicle

derailments

fire and explosion

flooding/wash away

passenger emergency

suicide on track

Hazards that can lead to emergency situations may include:

contact with:

human and/or biological waste

infectious and contagious diseases

self-closing doors

sharp objects

syringes and drugs

faulty or out of specification track

faulty rolling stock or motive power units

handling of hot food and equipment

handling, storage and carriage of dangerous goods and other hazardous substances

sudden and unexpected movement of rolling stock/infrastructure

Relevant personnel may include:

maintenance personnel

network owners

passengers

signals staff

station staff

those providing operational assistance

train controllers

train examiners

Consultative processes may include:

affected customers

emergency services

industrial relations and WHS/OHS specialists

official representatives

other employees, supervisors and managers

relevant authorities and institutions

union representatives

Communication in the work area may include:

electronic data interchange (EDI)

mobile/satellite phone

oral, aural or signed communications

radio

radio frequency (RF) systems

Emergency services may include:

ambulance

Defence

fire services

medical services

police

rescue services

security services

state/territory emergency services

Personal protective equipment may include:

end of train markers

flags

gloves

hand lamps

hearing protection

high visibility clothing

safety:

devices

footwear

glasses

headwear

sunglasses

sunscreen

two-way radios

Organisational procedures may include:

company procedures

enterprise procedures

established procedures

workplace procedures