1

Monitor status of daily timetable

1.1

Tram/light rail movements and associated activities are analysed to establish current situation

1.2

Out of course tram/light rail movements, special events, planned reconstruction work and associated activities are identified to establish their effect on the status of the daily timetable

1.3

Notices are checked and adjustments are made as required

2

Implement daily timetable

2.1

Tram/light rail movements are coordinated to ensure optimum and consistent running to schedules in accordance with organisational policies and procedures

2.2

Relevant information is communicated to internal and external customers

2.3

Planned and unplanned tram/light rail movements are implemented in accordance with organisational policies and procedures

3

Control tram and light rail traffic movement

3.1

Tram/light rail movements are coordinated with other relevant personnel in accordance with organisational policies and procedures

3.2

Operational tactical situations are monitored to ensure adherence of tram/light rail traffic to daily timetable

3.3

Alarm systems are monitored and responded to as required in accordance with organisational policies and procedures

4

Communicate with track/emergency/ rail safety workers

4.1

Communication with relevant track/emergency/rail safety workers is undertaken to ensure they are informed of tram/light rail movements, in accordance with organisational policies and procedures

4.2

Alternative communication methods are identified and used when regular communication system malfunctions

5

Implement contingency plans

5.1

Contingency plan to suit unplanned track works, disruptions, system failure or fault is identified and actioned in accordance with organisational policies and procedures

5.2

Resources to respond to the contingency are arranged in accordance with relevant organisational policies and procedures

5.3

Required communications are established

5.4

Tram/light rail service is adjusted in accordance with organisational requirements

5.5

Communications with internal and external customers are established and maintained as required

This section describes the knowledge and skills required for this unit.

Required knowledge:

Alarm systems and their application

Available communication systems

Network

Organisational procedures for controlling and coordinating tram/light rail operations

Problems that may occur when controlling rail traffic and related action that should be taken

Relevant safety, work health and safety (WHS)/occupational health and safety (OHS), and environmental procedures and regulations

Relevant sections of legislated rail safety requirements including state and territory Acts and regulations, and nationally approved compliance codes and/or guidelines

Stakeholders/customers such as:

contractors

customer services

emergency services

government

media unit

passengers

regulators

revenue protection officers

Tram/light rail driving

Required skills:

Communicate effectively with others

Modify activities depending on operational contingencies, risk situations and environments

Operate communication systems to required protocol

Read, interpret and follow instructions, procedures and information relevant to coordinating tram/light rail traffic

Report and/or rectify any problems, faults or malfunctions identified when coordinating tram/light rail traffic

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Assessment must include exercises that demonstrate competent performance of the following in a range of situations:

implementing unplanned tram/light rail movements in accordance with organisational procedures

identifying alternative communication systems for unplanned events

arranging resources to deal with a contingency.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur in an appropriate range of situations in the workplace.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Special events may be:

demonstrations

festivals

parades

sporting events

Associated activities may impact on the movement of tram/light rail traffic and may include:

defective electrical systems

diversion/alternative routing of tram/light rail traffic

track maintenance

Events triggering the need to implement contingency plans may include:

adverse environmental events

breakdowns

collisions

derailments

electrical system faults

fires

hazardous materials spills

injuries and fatalities

passenger actions

track damage

Communication systems may include:

computers

email

faxes

internet

radios

telephones

Rail safety workers may include:

contractors

depot starters

electrical control officers

line officers

network officers

signallers

track workers

tram/light rail drivers

senior drivers

Notices may include:

matters for attention book

special tram/light rail notices