Application
Work must be must be carried out in compliance with the relevant codes of practice and regulations for the export of freight. Work is performed under general supervision. It involves the application of established workplace procedures to administer international trading accounts. |
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1Calculate ratings on international movement of goods | 1.1 Ratings are calculated for the international movement of goods based on the type of transport mode(s), including single or multi-modal and the type and shipping requirements for goods 1.2 Over-ride discounts and rebates for shipments are identified 1.3 International currency rates and exchange regulations are confirmed 1.4 Consolidated rate schedule is established 1.5 Cost of routing schedule is established using consolidated rate schedule |
2Negotiate and confirm financial terms of trade with customer | 2.1 Credit rating for customer is established in accordance with workplace procedures 2.2 Terms of trade, method of payment and currency arrangements are negotiated and confirmed with customer in accordance with workplace procedures and code of practice requirements 2.3 Payment terms with banks and suppliers are negotiated and confirmed in accordance with workplace procedures 2.4 Insurance requirements for security of payment and security of goods in transit are assessed and confirmed with customer and agents |
3Monitor and address market changes in international freight forwarding | 3.1 Changes in international markets are constantly monitored in accordance with workplace procedures 3.2 Alternative strategies and processes for forwarding goods are generated and confirmed with customers and agents where required 3.3 Analyses of future freight forward projections and market trends are undertaken for customers as requested |
4Complete documentation | 4.1 Accounts with banks, customers, suppliers, agents and the like are maintained in accordance with workplace procedures and current legislation 4.2 Trading accounts in relation to the identified performance measures are regularly monitored and reviewed 4.3 Documentation is completed and secured in accordance with workplace requirements |
Required Skills
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge: |
Relevant agreements, codes of practice and legislative requirements including international trade and freight regulations |
Relevant OH&S and environmental procedures and regulations |
Workplace procedures for the administration of international trading accounts |
Contacts and sources of information and documentation needed when carrying out the administration of international trading accounts |
Customer service policies and procedures |
Documentation requirements of international and domestic banks, governments, clients, suppliers and agents |
Aspects of contract law relevant to the administration of international trading accounts |
Payment terms and procedures for method of international payments |
Operational procedures for document control |
International legislation regarding carriage of goods |
Banking procedures and exchange rates |
Typical problems that can occur when administering international trading accounts and appropriate action that can be taken to prevent or solve them |
Required skills: |
Communicate effectively with others when administering international trading accounts |
Negotiate contract requirements and issues related to international trading accounts |
Read and interpret instructions, procedures, information and labels relevant to the administration of international trading accounts |
Prioritise work and coordinate self in relation to others |
Complete documentation related to the administration of international trading accounts |
Operate electronic communication equipment to required protocol |
Work collaboratively with others when administering international trading accounts |
Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others |
Promptly report and/or rectify any identified problems that may arise when administering international trading accounts in accordance with regulatory requirements and workplace procedures |
Implement contingency plans for unanticipated situations that may occur when administering international trading accounts |
Monitor work activities in terms of planned schedule |
Modify activities depending on differing operational contingencies, risk situations and environments |
Work systematically with required attention to detail |
Select and use relevant computerised systems and equipment for calculations and document generation |
Adapt to differences in equipment in accordance with standard operating procedures |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying: the underpinning knowledge and skills relevant legislation and workplace procedures other relevant aspects of the range statement |
Context of and specific resources for assessment | Performance is demonstrated consistently over a period of time and in a suitable range of contexts Resources for assessment include: a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or access to an appropriate range of relevant operational situations in the workplace In both real and simulated environments, access is required to: relevant and appropriate materials and equipment, and applicable documentation including workplace procedures, regulations, codes of practice and operation manuals |
Method of assessment | Assessment of this unit must be undertaken by a registered training organisation As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests Practical assessment must occur: through activities in an appropriately simulated environment at the registered training organisation, and/or in an appropriate range of situations in the workplace |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. | |
Work activities may cover: | trading accounts related to the international movement of freight and may be conducted by day or night |
Customers may be: | internal or external |
Requirements for work may include: | site restrictions and procedures communications equipment international markets authorities and permits international codes of practice international financial control and exchange regulations |
Methods of payment may include: | open accounts cash against documents factoring consignments bills of exchange letters of credit |
Currency arrangements may include: | foreign bank accounts forward rates spot rates dollar rates |
Changes in international markets may include: | foreign bank accounts fluctuations in exchange rates changes to government regulations pricing variations by customers and shipping lines transit delays and strikes |
Forms of freight transport may include: | road rail sea air multi-modal |
Communications systems may involve: | telephone fax electronic data transfer of information (EDI) |
Consultative processes may involve: | other employees and supervisors suppliers, potential customers and existing clients relevant authorities shipping lines banking institutions other agencies management and union representatives OH&S specialists maintenance, professional or technical staff |
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: | company procedures workplace procedures organisational procedures established procedures |
Documentation/records may include: | operations manuals, job specifications and procedures and induction documentation trading documentation, including trading accounts, consignment notes, bills of exchange, letters of credit financial and trading records workplace operating procedures and policies manufacturers/client specifications, instructions and labelling advice including material safety data sheets competency standards and training materials supplier and/or client instructions Australian and international standards, criteria and certification requirements communications technology equipment, oral, aural or signed communications OH&S procedures quality assurance procedures emergency procedures |
Applicable regulations and legislation may include: | international transport regulations, codes and procedures relevant regulations for the import and export of cargo regulations and codes of practice for international trading accounts and the import and export of cargo Australian and international standards and certification requirements dangerous goods and hazardous substances codes and regulations relevant state/territory OH&S legislation relevant state/territory environmental protection legislation other regulations and legislative requirements pertaining to embargos, tariffs, quotas and prohibited goods |
Sectors
Not Applicable
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor