The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify the issue
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Initiate contact with the client when appropriate Completed |
Evidence:
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Assist the client in explaining the issue by using attentive listening and questioning techniques Completed |
Evidence:
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Clarify the nature of the issue by gathering all relevant information from the client Completed |
Evidence:
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Define the issue as closely as possible according to the amount of information gathered Completed |
Evidence:
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Advise the client that expert advice may be required to assist them further with their issue Completed |
Evidence:
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Decide on preferred solution
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Identify and develop options and strategies using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge Completed |
Evidence:
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Examine and evaluate options and strategies using sound problem-solving techniques Completed |
Evidence:
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Determine the optimal solution based on reasoned argument, appropriate evidence and sound cultural principles Completed |
Evidence:
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Provide the preferred solution
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Explain the recommended solution, method of application and probable outcomes to the client Completed |
Evidence:
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Refer to the original source of the plant and its cultural requirements where necessary Completed |
Evidence:
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Respond to client requests for clarification or expansion by the use of attentive listening and questioning techniques Completed |
Evidence:
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