The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Promote products and services to customers
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Explanations/demonstrations, where applicable, are conducted professionally Completed |
Evidence:
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Product benefits and relevance of product to customer needs are highlighted during demonstration Completed |
Evidence:
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Selling techniques are employed based on accepted and industry standards, legal requirements and enterprise policy Completed |
Evidence:
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Establish on-sell opportunities
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Customer interest areas and needs are identified Completed |
Evidence:
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On-sell opportunities are assessed through knowledge of customer needs and interests, and enterprise products and services Completed |
Evidence:
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Explanations are aligned to customer interest areas and needs Completed |
Evidence:
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Customer needs for complementary products or services are determined Completed |
Evidence:
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Recommend complementary products or services to customers
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Complementary products or services of benefit to customer are identified Completed |
Evidence:
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Benefits of product or service are discussed with customer Completed |
Evidence:
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Cost estimates are prepared and documented Completed |
Evidence:
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