The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Seek, receive and communicate information and ideas
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Collect information associated with the achievement of work responsibilities from appropriate sources Completed |
Evidence:
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Communicate ideas and information to diverse audiences in an appropriate and sensitive manner Completed |
Evidence:
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Seek contributions from internal and external sources to develop and refine new ideas and approaches in accordance with organisational processes Completed |
Evidence:
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Facilitate consultation processes to allow employees to contribute to issues related to their work, and promptly communicate outcomes of consultation to the work team Completed |
Evidence:
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Promptly deal with and resolve issues raised, or refer them to relevant personnel Completed |
Evidence:
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Encourage trust and confidence
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Treat people with integrity, respect and empathy Completed |
Evidence:
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Encourage effective relationships within the framework of the organisation’s social, ethical and business standards Completed |
Evidence:
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Gain and maintain the trust and confidence of colleagues, customers and suppliers through competent performance Completed |
Evidence:
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Adjust interpersonal styles and methods in relation to the organisation’s social and cultural environment Completed |
Evidence:
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Identify and use networks and relationships
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Identify and utilise workplace networks to help build relationships Completed |
Evidence:
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Identify and describe the value and benefits of networks and other work relationships for the team and the organisation Completed |
Evidence:
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Contribute to positive outcomes
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Identify difficulties and take action to rectify the situation within own level of responsibility according to organisational and legal requirements Completed |
Evidence:
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Support colleagues in resolving work difficulties Completed |
Evidence:
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Regularly review workplace outcomes and implement improvements in consultation with relevant personnel Completed |
Evidence:
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Identify and resolve poor work performance within own level of responsibility and according to organisational policies Completed |
Evidence:
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Deal constructively with conflict, within the organisation’s established processes Completed |
Evidence:
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