The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish relationship with franchisor
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Identify the franchisor’s representative/s or liaison person/s Completed |
Evidence:
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Identify communication channels with the franchisor’s representative/s or liaison person/s Completed |
Evidence:
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Establish schedule of contact with the franchisor’s representative/s or liaison person/s Completed |
Evidence:
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Hold initial meeting with the franchisor’s representative/s or liaison person/s to initiate ongoing relationship Completed |
Evidence:
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Ensure participation in the franchisee advisory council meetings and relevant activities Completed |
Evidence:
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Determine services available from franchisor
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Consult with the franchisor’s representative/s or liaison person/s to determine range of services available through the franchisor Completed |
Evidence:
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Establish schedule for accessing services of the franchisor Completed |
Evidence:
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Access services available through the franchisor according to schedule and as needs arise in the course of business operations Completed |
Evidence:
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Maintain currency of information relating to services available through the franchisor Completed |
Evidence:
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Implement strategies for meeting franchisee’s financial obligations
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Identify franchisee’s financial obligations to the franchisor Completed |
Evidence:
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Develop and implement strategies and procedures to meet franchisee’ financial obligations Completed |
Evidence:
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Undertake planning to facilitate ongoing management of franchise Completed |
Evidence:
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Resolve disputes with franchisor
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Identify disputes with the franchisor and enter into negotiations with the franchisor’s representative/s or liaison person/s in line with complaints handling procedure as described in the Franchising Code of Conduct Completed |
Evidence:
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Seek assistance from third parties or mediators to facilitate resolution of disputes arising with the franchisor and in line with the complaints handling procedure Completed |
Evidence:
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Resolve disputes and document courses of agreed action Completed |
Evidence:
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Implement agreed courses of action to resolve disputes Completed |
Evidence:
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Use lessons learned from disputes to guide future business operations and to facilitate positive relationships with the franchisor Completed |
Evidence:
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Implement strategies for meeting franchisee’s financial obligations
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Identify franchisee’s financial obligations to the franchisor Completed |
Evidence:
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Develop and implement strategies and procedures to meet franchisee’ financial obligations Completed |
Evidence:
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Undertake planning to facilitate ongoing management of franchise Completed |
Evidence:
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