The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify existing and potential conflict
|
|
Determine if conflict exists and its possible causes Completed |
Evidence:
|
Identify potential situations of future conflict Completed |
Evidence:
|
Develop strategies to prevent conflict Completed |
Evidence:
|
Consider the conflict situation
|
|
Consider if the conflict relates to operational or strategic activity Completed |
Evidence:
|
2.2 Acknowledge the issue(s) and the roles of the parties involved, noting that board and committee members' roles are strategic and employees' roles are operational Completed |
Evidence:
|
Ascertain how the roles of the parties involved have impacted upon the conflict Completed |
Evidence:
|
2.4 Develop resolution strategies in accordance with legislation, the organisation's constitution and in consultation with conflicting parties Completed |
Evidence:
|
Seek professional advice where needed, maintaining discretion and confidentiality Completed |
Evidence:
|
Ensure the wellbeing of individuals and the organisation is considered when developing resolution strategies Completed |
Evidence:
|
Use strategies to resolve conflict
|
|
Promptly, appropriately and impartially implement resolution strategies that are in line with legislation and the roles of the parties involved Completed |
Evidence:
|
Diffuse emotional situations by focussing on the issue(s) rather than the individual(s) concerned Completed |
Evidence:
|
Follow organisational grievance policy if conflict has escalated to grievance level Completed |
Evidence:
|
Allow sufficient time for the conflict to be resolved Completed |
Evidence:
|
Monitor and evaluate the process used to resolve the conflict Completed |
Evidence:
|