The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop and maintain knowledge of products and services
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Actively and regularly research knowledge and understanding of industry products and services using authoritative sources Completed |
Evidence:
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Use available product and service documentation to identify and understand characteristics of products and services, and to make comparisons with other products and services Completed |
Evidence:
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Accurately document and maintain information on products and services in a format consistent with organisational requirements Completed |
Evidence:
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Apply acquired knowledge to improve quality within personal work areas Completed |
Evidence:
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Recommend products and services
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Ensure that recommendations on products and services are in line with organisational requirements Completed |
Evidence:
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Provide recommendations that emphasise product and service issues relevant to client needs Completed |
Evidence:
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Ensure that evidence in support of recommendations is verifiable and presented in a suitable format Completed |
Evidence:
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Structure recommendations to identify clear benefits to clients and the organisation Completed |
Evidence:
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Advise on promotional activities
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Provide advice that is clear, is supported by verifiable evidence and is compatible with organisational requirements Completed |
Evidence:
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Ensure that promotional documentation and materials are appropriate to presentation of the organisation’s products and services Completed |
Evidence:
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Ensure that costs of promotional activities conform to budget resources Completed |
Evidence:
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Estimate impact of promotional activities from verifiable customer feedback sources Completed |
Evidence:
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Evaluate the benefits of promotional activities and incorporate in plans for future promotional activities Completed |
Evidence:
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