The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop OPERATIONAL STRATEGIES AND PROCEDURES
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Develop an action plan to provide a clear and coherent direction, in accordance with the business goals and objectives Completed |
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Identify occupational health and safety (OHS) and environmental issues and implement strategies to minimise risk factors Completed |
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Develop a quality system for the business in line with industry standards, compliance requirements and cultural criteria Completed |
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Develop performance measures and operational targets to conform with the business plan Completed |
Evidence:
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Develop strategies for innovation, including the utilisation of existing, new or emerging technologies, where practicable, to optimise business performance Completed |
Evidence:
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Implement operational strategies and procedures
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Implement systems and key performance indicators/targets to monitor business performance and customer satisfaction Completed |
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Implement systems to control stock, expenditure/cost, wastage/shrinkage and risks to health and safety in accordance with the business plan Completed |
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Maintain staffing requirements, where applicable, within budget to maximise productivity Completed |
Evidence:
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Carry out the provision of goods/services in accordance with established legal, ethical cultural and technical standards Completed |
Evidence:
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Provide goods/services in accordance with time, cost and quality specifications, and customer requirements Completed |
Evidence:
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Apply quality procedures to address product/service and customer requirements Completed |
Evidence:
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Monitor business performance
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Regularly monitor/review the achievement of operational targets to ensure optimum business performance, in accordance with the business plan goals and objectives Completed |
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Review systems and structures, with a view to more effectively supporting business performance Completed |
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Investigate and analyse operating problems to establish causes and implement changes as required as part of the business quality system Completed |
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Amend operational policies and procedures to incorporate corrective action Completed |
Evidence:
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Review business operations
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Review and adjust business plan, as required, to maintain business viability, in accordance with business goals and objectives Completed |
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Clearly record proposed changes to aid future planning and evaluation Completed |
Evidence:
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Undertake ongoing research into new business opportunities and adjust business goals and objectives as new business opportunities arise Completed |
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