The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare for dispute resolution
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Establish facts and issues surrounding the dispute Completed |
Evidence:
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Analyse key strengths and weaknesses of own and opposing case Completed |
Evidence:
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Determine and analyse dispute resolution process to be applied Completed |
Evidence:
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Identify evidence that can be used to support own case Completed |
Evidence:
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Make an assessment of realistic and achievable outcomes and agree on objectives for participating in the processes Completed |
Evidence:
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Develop an appropriate strategy to deal with the dispute through agreed or established processes Completed |
Evidence:
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File appropriate documentation in accordance with agreed procedure and/or tribunal requirements Completed |
Evidence:
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Participate in dispute resolution processes
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Present an outline of position to support own case and respond to and/or rebut opposing arguments Completed |
Evidence:
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Identify common areas of agreement, seek to minimise areas of disagreement and achieve an outcome that aligns with own objective/s Completed |
Evidence:
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Reach an outcome to dispute resolution
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Use communication techniques to put forward options for dispute resolution Completed |
Evidence:
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Seek agreement on identified options consistent with own objectives Completed |
Evidence:
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Consult with appropriate parties over authority to reach agreement on particular options Completed |
Evidence:
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Refer to appropriate tribunal/person in accordance with dispute resolution process, where agreement cannot be reached Completed |
Evidence:
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Clarify agreement or withdraw from dispute resolution process Completed |
Evidence:
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Evaluate and review outcome against objectives
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Report back to relevant personnel Completed |
Evidence:
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Review outcome with relevant personnel against objectives Completed |
Evidence:
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Review dispute resolution processes for effectiveness Completed |
Evidence:
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