The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Elements define the essential outcomes |
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Completed |
Evidence:
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Manage arrears and tenant debt procedures
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Reconcile and prioritise accounts taking into consideration all pending adjustments Completed |
Evidence:
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Apply early intervention strategies to maximise sustainability of tenancies prior to consideration of any termination procedures Completed |
Evidence:
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Complete arrears and/or tenant debt reports which provide sufficient information to support further action Completed |
Evidence:
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Review and manage systems generated arrears and/or debt communication to tenant Completed |
Evidence:
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Review client payment history and initiate recovery action
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Access and review rental account and tenant charge systems to gather information on client payment history Completed |
Evidence:
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Carry out recovery actions on accounts in arrears according to organisation requirements. Completed |
Evidence:
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Provide referrals to credit counselling if required Completed |
Evidence:
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Monitor client offers to repay arrears and or debts Completed |
Evidence:
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Calculate rents and other charges using organisation procedures and appropriate computer information systems |
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Completed |
Evidence:
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Conduct rent reviews using organisation procedures and fulfilling legal requirements |
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Completed |
Evidence:
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Discuss rent calculations and rent reviews with tenants and other relevant parties |
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Completed |
Evidence:
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Document actions in accordance with role and organisation requirements |
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Completed |
Evidence:
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