The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Inform client of the financial planning process and services
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Financial planning process and role and any limits of authority of the representative are explained to the client Completed |
Evidence:
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The licensees and principals of the organisation and services and capacity of the organisation, including any relationship to other financial services are explained to the client Completed |
Evidence:
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Fees and charges are explained to the client and the client's understanding of these confirmed before proceeding with delivery of service Completed |
Evidence:
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Clients with special needs are identified and appropriate action taken or referral made Completed |
Evidence:
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Procedures for internal and external complaints handling and resolution are explained to the client Completed |
Evidence:
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Obtain relevant information on client's existing financial situation
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Facts and information relevant to the client's particular service request are obtained and confirmed Completed |
Evidence:
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Client's expectations, requirements and objectives are identified with clients encouraged to disclose relevant information to determine their personal/financial situation and any special needs Completed |
Evidence:
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Relevant information on investments and assets held by the client and their current income, expenditure and liabilities situation are obtained Completed |
Evidence:
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A summary analysis of client's financial position is developed based on extent of client disclosure and requirements Completed |
Evidence:
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Risk and fraud indicators are identified accurately and consistently and all information is checked for consistency and potential conflict Completed |
Evidence:
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Determine client expectations and requirements with respect to financial planning service offered by the representative
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Client is encouraged to express and clarify their expectations from the financial planning process with any concerns identified and responded to promptly and appropriately Completed |
Evidence:
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Client's income and investment needs, preferences and priorities are established Completed |
Evidence:
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Risk issues and tolerance are explored comprehensively and ethically with the client Completed |
Evidence:
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A determination is made that the service being sought is within the capability and authority of the authorised representative Completed |
Evidence:
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A referral to another internal representative is made if service required by client is beyond scope of the representative Completed |
Evidence:
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Specialist advice is sought where necessary or client is referred to appropriate personnel or organisation where required services are not available or cannot be provided by the practice Completed |
Evidence:
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Prepare and update necessary documentation where required
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All relevant client facts, information and financial/personal histories are documented, checked with the client and managed confidentially in accordance with company policy and guidelines and relevant legislation and industry codes of practice Completed |
Evidence:
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Client records are created or updated when necessary Completed |
Evidence:
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Client documentation, information and histories are filed in a format and location that is readily accessible Completed |
Evidence:
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