The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify the products and services the organisation uses
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Products and services used by an organisation or sector are identified and the purpose of each determined Completed |
Evidence:
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The characteristics of products and services are identified and their strengths, weaknesses, terms, and conditions understood so they can be clearly communicated to customers where applicable Completed |
Evidence:
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The organisation's promotional strategy for products and services are accessed and applied in business activities Completed |
Evidence:
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Identify compliance implications of product
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Compliance implications are established and documented Completed |
Evidence:
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Customer is provided with all necessary information and documentation as per compliance requirements Completed |
Evidence:
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Determine the appropriate users for products and services
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The function of each product and service and the customer needs it satisfies are identified and documented and the customer characteristics that best suit each product determined Completed |
Evidence:
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The products and services used by the organisation or sector are compared with the products of competitors as a basis for selecting the most effective approach to matching products to customer needs Completed |
Evidence:
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Approaches to selling the products and services in a competitive marketplace are evaluated and effective approaches to meeting customer needs determined Completed |
Evidence:
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Maintain product knowledge
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Relevant products and services are reviewed regularly and any changes to terms and conditions identified and applied in daily work Completed |
Evidence:
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Systems for keeping up with changes and maintaining up-to-date knowledge about relevant products and services are put in place and used Completed |
Evidence:
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Emerging trends affecting the financial industry are continuously reviewed and applied to product and service knowledge Completed |
Evidence:
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