The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Monitor claims to support decision-making process
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Establish monitoring procedures to ensure that validity of claim is assessed against organisational and policy acceptance criteria for relevant type and category of policy Completed |
Evidence:
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Monitor claims practices to ensure that information used to determine claim validity is accurate, comprehensive and authentic Completed |
Evidence:
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Decide on legal liability and indemnity of claim
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Review relevant information and data to determine legal liability and indemnity of claim Completed |
Evidence:
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Make decisions that comply with relevant legislation, organisational procedures and underwriting guidelines Completed |
Evidence:
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Review decisions to ensure accuracy and that compliance requirements are fully met Completed |
Evidence:
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Provide stakeholders with accurate, timely advice regarding legal liability and indemnity of claim
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Provide stakeholders with consistent, accurate and timely advice regarding claim Completed |
Evidence:
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Provide technical and non-technical claims advice to claims specialists, including review of outgoing correspondence and negotiation and settlement strategies, as appropriate Completed |
Evidence:
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Provide stakeholders with accurate and timely advice regarding legal liability and indemnity of claim Completed |
Evidence:
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Convey decisions within timeframes to ensure performance targets are achieved Completed |
Evidence:
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Review decisions and identify any required policy or procedural changes
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Evaluate and review decisions against requirements and outcomes on regular basis Completed |
Evidence:
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Ensure review process identifies extent to which decisions support process of accepting and managing claim Completed |
Evidence:
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Ensure review process identifies extent to which decisions support setting of accurate claim portfolio reserves Completed |
Evidence:
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Document circumstances of claims and decisions concerning legal liability and indemnity of claim for consideration in portfolio review Completed |
Evidence:
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Instigate changes to policy and procedures to minimise further loss in similar circumstances, if appropriate Completed |
Evidence:
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Update records
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Document actions, procedures and outcomes, and record promptly and accurately Completed |
Evidence:
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Maintain finalised documentation according to organisational policy and legislative requirements and codes of practice, as applicable Completed |
Evidence:
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