The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Monitor claims to support decision making process
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Monitoring procedures are established to ensure that validity of a claim is assessed against organisation and policy acceptance criteria for relevant type and category of policy Completed |
Evidence:
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Claims practices are monitored to ensure that information used to determine claim validity is accurate, comprehensive and authentic Completed |
Evidence:
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Decide on the legal liability and indemnity of a claim
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Relevant information/data is reviewed to determine the legal liability and indemnity of a claim Completed |
Evidence:
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Decisions are determined in compliance with relevant legislation, organisation procedures and underwriting guidelines Completed |
Evidence:
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Decisions are reviewed to ensure accuracy and compliance requirements are fully met Completed |
Evidence:
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Provide stakeholders with accurate, timely advice regarding the legal liability and indemnity of a claim
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Stakeholders are provided with consistent, accurate and timely advice regarding a claim Completed |
Evidence:
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Technical and non-technical claims advice is provided to claims specialists, including review of outgoing correspondence and negotiation/settlement strategies as appropriate Completed |
Evidence:
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Stakeholders are provided with accurate and timely advice regarding the legal liability and indemnity of the claim Completed |
Evidence:
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Decisions are conveyed within timeframes that facilitate performance targets to be achieved Completed |
Evidence:
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Review decisions and identify any required policy or procedural changes
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Evaluation and review of decisions against requirements and outcomes is undertaken on a regular basis Completed |
Evidence:
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Review process identifies extent to which decisions support process of accepting and managing a claim Completed |
Evidence:
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Review process identifies extent to which decisions support setting of accurate claim portfolio reserves Completed |
Evidence:
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Circumstances of claims and decisions concerning the legal liability and indemnity of the claim are documented for consideration in portfolio review Completed |
Evidence:
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Changes to policy and procedures are instigated to minimise further loss in similar circumstances, if appropriate Completed |
Evidence:
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Update records
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Actions, procedures and outcomes are documented and recorded promptly and accurately Completed |
Evidence:
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Finalised documentation is maintained according to organisation policy and legislative requirements and codes of practice, as applicable. Completed |
Evidence:
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