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Evidence Guide: FNSPIM412 - Participate in formal communication processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSPIM412 - Participate in formal communication processes

What evidence can you provide to prove your understanding of each of the following citeria?

Participate in formal meetings and discussions

  1. Follow accepted meeting procedures when participating in formal meetings
  2. Make constructive contributions to discussion at formal meetings
  3. Use a range of techniques to elicit information and ensure understanding of other points of view
  4. Ensure minutes of meetings are recorded, if required, following accepted conventions
Follow accepted meeting procedures when participating in formal meetings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make constructive contributions to discussion at formal meetings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use a range of techniques to elicit information and ensure understanding of other points of view

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure minutes of meetings are recorded, if required, following accepted conventions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take part in formal interviews

  1. Clarify purpose of the interview and role in the interview process
  2. Prepare for the interview by carrying out relevant research, formulating questions and writing an agenda/plan as required
  3. Use effective listening and questioning techniques to receiving and giving information
  4. Analyse information or outcomes of the interview
Clarify purpose of the interview and role in the interview process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for the interview by carrying out relevant research, formulating questions and writing an agenda/plan as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use effective listening and questioning techniques to receiving and giving information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse information or outcomes of the interview

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Write brief reports

  1. Use accepted report writing conventions to produce report
  2. Collect information on which to base the report
  3. Write brief reports on workplace topics following accepted organisation and industry standards
Use accepted report writing conventions to produce report

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect information on which to base the report

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Write brief reports on workplace topics following accepted organisation and industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Participate in formal meetings and discussions

1.1 Follow accepted meeting procedures when participating in formal meetings

1.2 Make constructive contributions to discussion at formal meetings

1.3 Use a range of techniques to elicit information and ensure understanding of other points of view

1.4 Ensure minutes of meetings are recorded, if required, following accepted conventions

2. Take part in formal interviews

2.1 Clarify purpose of the interview and role in the interview process

2.2 Prepare for the interview by carrying out relevant research, formulating questions and writing an agenda/plan as required

2.3 Use effective listening and questioning techniques to receiving and giving information

2.4 Analyse information or outcomes of the interview

3. Write brief reports

3.1 Use accepted report writing conventions to produce report

3.2 Collect information on which to base the report

3.3 Write brief reports on workplace topics following accepted organisation and industry standards

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Participate in formal meetings and discussions

1.1 Follow accepted meeting procedures when participating in formal meetings

1.2 Make constructive contributions to discussion at formal meetings

1.3 Use a range of techniques to elicit information and ensure understanding of other points of view

1.4 Ensure minutes of meetings are recorded, if required, following accepted conventions

2. Take part in formal interviews

2.1 Clarify purpose of the interview and role in the interview process

2.2 Prepare for the interview by carrying out relevant research, formulating questions and writing an agenda/plan as required

2.3 Use effective listening and questioning techniques to receiving and giving information

2.4 Analyse information or outcomes of the interview

3. Write brief reports

3.1 Use accepted report writing conventions to produce report

3.2 Collect information on which to base the report

3.3 Write brief reports on workplace topics following accepted organisation and industry standards