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Evidence Guide: FNSSUP407 - Assess complex superannuation benefit or insurance claims

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSSUP407 - Assess complex superannuation benefit or insurance claims

What evidence can you provide to prove your understanding of each of the following citeria?

Review validity of request

  1. Review validity of request for payment against fund entitlements within operating guidelines, operational authorities and legislative guidelines
  2. Undertake review in methodical manner, using suitable checklist or similar instruments to ensure accuracy
Review validity of request for payment against fund entitlements within operating guidelines, operational authorities and legislative guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake review in methodical manner, using suitable checklist or similar instruments to ensure accuracy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review documentation and evidence

  1. Establish payment criteria to enable compliance to be determined within terms and conditions of trust, relevant legislation and operating guidelines
  2. Obtain additional evidence where required from appropriate parties to confirm that request complies with fund’s conditions of entitlement
Establish payment criteria to enable compliance to be determined within terms and conditions of trust, relevant legislation and operating guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain additional evidence where required from appropriate parties to confirm that request complies with fund’s conditions of entitlement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine entitlement and communicate decision

  1. Determine level of entitlement based on accurate and complete information
  2. Determine entitlements within authority levels and obtain sign-off where required
  3. Make decision on payment in accordance with trustee instruction, operating guidelines and relevant legislation
  4. Communicate decision according to organisational policy and procedures to relevant parties
Determine level of entitlement based on accurate and complete information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine entitlements within authority levels and obtain sign-off where required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make decision on payment in accordance with trustee instruction, operating guidelines and relevant legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate decision according to organisational policy and procedures to relevant parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Review validity of request

1.1 Review validity of request for payment against fund entitlements within operating guidelines, operational authorities and legislative guidelines

1.2 Undertake review in methodical manner, using suitable checklist or similar instruments to ensure accuracy

2. Review documentation and evidence

2.1 Establish payment criteria to enable compliance to be determined within terms and conditions of trust, relevant legislation and operating guidelines

2.2 Obtain additional evidence where required from appropriate parties to confirm that request complies with fund’s conditions of entitlement

3. Determine entitlement and communicate decision

3.1 Determine level of entitlement based on accurate and complete information

3.2 Determine entitlements within authority levels and obtain sign-off where required

3.3 Make decision on payment in accordance with trustee instruction, operating guidelines and relevant legislation

3.4 Communicate decision according to organisational policy and procedures to relevant parties

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Review validity of request

1.1 Review validity of request for payment against fund entitlements within operating guidelines, operational authorities and legislative guidelines

1.2 Undertake review in methodical manner, using suitable checklist or similar instruments to ensure accuracy

2. Review documentation and evidence

2.1 Establish payment criteria to enable compliance to be determined within terms and conditions of trust, relevant legislation and operating guidelines

2.2 Obtain additional evidence where required from appropriate parties to confirm that request complies with fund’s conditions of entitlement

3. Determine entitlement and communicate decision

3.1 Determine level of entitlement based on accurate and complete information

3.2 Determine entitlements within authority levels and obtain sign-off where required

3.3 Make decision on payment in accordance with trustee instruction, operating guidelines and relevant legislation

3.4 Communicate decision according to organisational policy and procedures to relevant parties

Evidence of the ability to:

review validity of requests and related documentation and evidence

determine entitlements according to organisational authority levels, fund entitlements and operating guidelines

follow appropriate payment criteria according to the terms and conditions of the trust deed, relevant legislation and organisational procedures.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the key features of relevant legislation relating to superannuation

outline the organisational authority levels

explain the key aspects of fund entitlements and operating guidelines

identify appropriate payment criteria according to relevant trust deed, legislation or organisational procedure

explain the application of fund policies and procedures on the assessment of superannuation benefit or insurance claims

outline recent changes to products and services, and implications for assessments.