The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Promote partnerships between client and service provider
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Develop strategies for staff to include clients and carers in planning and delivering health care services Completed |
Evidence:
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Identify and support opportunities for staff to involve clients and carers in their care and treatment Completed |
Evidence:
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Assist and support staff to clarify and respect the rights of clients and carers through all stages of tests, procedures and treatments Completed |
Evidence:
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Assist and support staff to clarify and respect the choices of clients and carers in planning and delivery of health care services Completed |
Evidence:
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Identify ways in which clients, carers and the community can contribute to improving health care services Completed |
Evidence:
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Support staff to ensure clients and carers are encouraged to ask questions and provide feedback about delivery of health care services Completed |
Evidence:
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Provide staff with strategies and techniques to ensure clients and carers are effectively educated about their condition, treatments and available health care services Completed |
Evidence:
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Provide staff with appropriate training and resources to support the provision of culturally and linguistically appropriate services Completed |
Evidence:
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Create environments and structures to support optimal client and community involvement in health service planning and delivery Completed |
Evidence:
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Enhance client understanding of risk
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Ensure clients and carers are provided with quality information relating to risks involved relating to their health, proposed treatments and ongoing service delivery Completed |
Evidence:
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Ensure clients are supported as required to make informed decisions about proposed treatments and ongoing service delivery Completed |
Evidence:
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Support the provision of information about the beneficial and harmful effects of care and treatments according to individual circumstances and priorities Completed |
Evidence:
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Ensure staff understand the importance of obtaining consent from both ethical and risk management perspectives Completed |
Evidence:
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Manage communication relating to adverse events
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Establish clear processes for managing adverse events and near misses within scope of work role Completed |
Evidence:
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Develop open disclosure guidelines based on National Open Disclosure Standard Completed |
Evidence:
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Ensure staff know the open disclosure guidelines and how they apply to their work role Completed |
Evidence:
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Support staff to apply open disclosure guidelines when clients suffer adverse events and/or near misses Completed |
Evidence:
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Ensure clients and carers are supplied with information about available support services Completed |
Evidence:
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Ensure emotional and trauma support services are provided to clients, carers and staff who have been involved in an adverse event or near miss Completed |
Evidence:
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Disseminate information about learning from adverse events and near misses throughout the organisation Completed |
Evidence:
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Foster community awareness of the occurrence of adverse events to enhance client involvement in health care services Completed |
Evidence:
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Evaluate effectiveness of client safety strategies
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Conduct regular organisation self-assessments in relation to cultural and linguistic competence Completed |
Evidence:
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Evaluate effectiveness of strategies to involve clients and carers in planning and delivery of health care services Completed |
Evidence:
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Evaluate effectiveness of strategies to prevent, manage and communicate adverse events and near misses Completed |
Evidence:
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Seek client feedback on an ongoing basis and incorporate into evaluation strategies Completed |
Evidence:
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Identify opportunities for improvements in practices and processes impacting client safety Completed |
Evidence:
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Provide feedback and recognition to staff to establish and maintain behaviour and attitudes that support and enhance client safety Completed |
Evidence:
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