The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify common symptoms and preventative maintenance techniques
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Develop a troubleshooting process to help resolve problems Completed |
Evidence:
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Determine the specific symptoms relevant to different types of hardware, operating system and printer problems Completed |
Evidence:
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Identify common preventative maintenance techniques to support maintenance strategies Completed |
Evidence:
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Operate system diagnostics
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Run the system diagnostic program according to specification Completed |
Evidence:
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Modify the system configuration as indicated by the diagnostic program Completed |
Evidence:
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Carry out preventative maintenance in line with organisational guidelines Completed |
Evidence:
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Scan system for viruses
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Scan the system to check and maintain virus protection Completed |
Evidence:
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Report identified viruses to an appropriate person Completed |
Evidence:
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Remove virus infections found by the scan using software tools and procedures, or by restoring backups Completed |
Evidence:
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Document relevant symptom and removal information Completed |
Evidence:
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