The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Choose the most appropriate fault finding method
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Develop a troubleshooting process to help resolve problems Completed |
Evidence:
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Analyse and document the system that requires troubleshooting Completed |
Evidence:
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Identify available fault finding tools and determine the most appropriate for the identified problem Completed |
Evidence:
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Obtain the required fault finding tools Completed |
Evidence:
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Identify legislation, health and safety requirements, codes, regulations and standards related to the problem area Completed |
Evidence:
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Analyse the problem to be solved
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Collect data relevant to the system Completed |
Evidence:
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Analyse the data to determine if there is a problem and the nature of the problem Completed |
Evidence:
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Determine specific symptoms of hardware, operating system and printer problems Completed |
Evidence:
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Identify a solution and rectify the problem
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Formulate a solution and make provision for rollback Completed |
Evidence:
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Systematically test variables until the problem is isolated Completed |
Evidence:
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Rectify the problem Completed |
Evidence:
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Create a list of probable causes of the problem Completed |
Evidence:
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Test system and complete documentation
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Test the system to ensure the problem has been solved and record results Completed |
Evidence:
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Identify and implement common preventative maintenance techniques to support ongoing maintenance strategies Completed |
Evidence:
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Document the signs and symptoms of the problem and its solution, and load to database of problems or solutions for future reference Completed |
Evidence:
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