The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Access information.
|
|
Identify the need for information. Completed |
Evidence:
|
Request appropriate information. Completed |
Evidence:
|
Access information in accordance with procedures. Completed |
Evidence:
|
Comply with security procedures in accessing appropriate information. Completed |
Evidence:
|
Provide appropriate information.
|
|
Deal with enquiries promptly and courteously. Completed |
Evidence:
|
Establish details of enquiry by questioning and summarising. Completed |
Evidence:
|
Provide appropriate information relevant to enquirer's request. Completed |
Evidence:
|
Organise information clearly, concisely and logically. Completed |
Evidence:
|
Provide information in a form that is readily understood by others. Completed |
Evidence:
|
Provide information in a timely manner. Completed |
Evidence:
|
Redirect enquiries to relevant personnel for resolution where outside the operator's area of responsibility. Completed |
Evidence:
|
Give and follow routine instructions.
|
|
Give accurate, clear and concise instructions that are consistent with the skills of the receiver. Completed |
Evidence:
|
Ensure that interaction with others is efficient, effective, responsive, courteous and supportive. Completed |
Evidence:
|
Confirm that instructions are understood. Completed |
Evidence:
|
Follow prescribed and routine work related sequences. Completed |
Evidence:
|
Provide reports.
|
|
Complete all workplace reports clearly and accurately in accordance with procedures. Completed |
Evidence:
|
Report all relevant information clearly and concisely. Completed |
Evidence:
|