The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify potential sources of conflict.
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Identify actions which are likely to promote a reaction in others. Completed |
Evidence:
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Assess the other persons needs and/or concerns. Completed |
Evidence:
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Assess ability to respond to the other persons needs. Completed |
Evidence:
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Recognise possible causes of conflict. Completed |
Evidence:
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Identify potential conflict situations. Completed |
Evidence:
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Identify range of alternative approaches.
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Discuss with the other person their needs and concerns. Completed |
Evidence:
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Discuss with other person own needs and concerns. Completed |
Evidence:
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Identify a possible strategy through which these requirements may be achieved. Completed |
Evidence:
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Develop a range of alternative strategies for achieving goals. Completed |
Evidence:
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Resolve conflicts.
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Identify areas of common ground or objectives that can be mutually supported. Completed |
Evidence:
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Agree on a strategy which will meet the majority of objectives for both parties. Completed |
Evidence:
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Implement the strategy. Completed |
Evidence:
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Check that the agreed requirements are being met and that conflict has been resolved. Completed |
Evidence:
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Respond to problems.
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Identify possible problems in the conflict management process. Completed |
Evidence:
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Determine problems needing action. Completed |
Evidence:
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Determine possible causes. Completed |
Evidence:
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Rectify problem using appropriate solution within area of responsibility. Completed |
Evidence:
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Follow through items initiated until final resolution has occurred. Completed |
Evidence:
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Report problems outside area of responsibility to designated person. Completed |
Evidence:
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