The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop and maintain quality framework within work area
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Distribute and explain information about the enterprise's quality system to personnel Completed |
Evidence:
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Encourage personnel to participate in improvement processes and to assume responsibility and authority Completed |
Evidence:
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Allocate responsibilities for quality within work area in accordance with quality system Completed |
Evidence:
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Provide coaching and mentoring to ensure that personnel are able to meet their responsibilities and quality requirements Completed |
Evidence:
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Maintain quality documentation
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Identify required quality documentation, including records of improvement plans and initiatives Completed |
Evidence:
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Prepare and maintain quality documentation and keep accurate data records Completed |
Evidence:
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Maintain document control system for work area Completed |
Evidence:
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Contribute to the development and revision of quality manuals and work instructions for the work area Completed |
Evidence:
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Develop and implement inspection and test plans for quality controlled products Completed |
Evidence:
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Provide training in quality systems and improvement processes
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Analyse roles, duties and current competency of relevant personnel Completed |
Evidence:
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Identify training needs in relation to quality system and continuous improvement processes Completed |
Evidence:
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Identify opportunities for skills development and/or training programs to meet needs Completed |
Evidence:
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Initiate and monitor training and skills development programs Completed |
Evidence:
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Maintain accurate training records Completed |
Evidence:
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Optimise and report performance
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Review performance outcomes to identify ways in which planning and operations could be improved Completed |
Evidence:
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Enhance customer service through the use of quality improvement techniques and processes Completed |
Evidence:
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Adjust plans and communicate these to personnel involved in their development and implementation Completed |
Evidence:
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Evaluate relevant components of quality system
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Undertake regular audits of components of the quality system that relate to the work area Completed |
Evidence:
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Implement improvements in the quality system in accordance with own level of responsibility and workplace procedures Completed |
Evidence:
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