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Evidence Guide: MSTGN6002 - Manage quality system and procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSTGN6002 - Manage quality system and procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Determine job requirements

  1. Follow standard operating procedures (SOPs)
  2. Comply with work health and safety (WHS) requirements at all times
  3. Use appropriate personal protective equipment (PPE) in accordance with SOPs
  4. Identify job requirements from specifications, drawings, job sheets or work instructions
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate personal protective equipment (PPE) in accordance with SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify job requirements from specifications, drawings, job sheets or work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement quality assurance system

  1. Establish, document and communicate quality assurance policy to all levels of the workplace
  2. Develop sampling techniques that reflect needs of workplace and product
  3. Establish or maintain quality circles and other relevant aspects of quality assurance systems
  4. Organise facilitation for monitoring work teams to ensure compliance with standards
  5. Identify quality standards and regulations and determine relevance to specific products
  6. Develop and maintain quality assurance system
Establish, document and communicate quality assurance policy to all levels of the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop sampling techniques that reflect needs of workplace and product

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish or maintain quality circles and other relevant aspects of quality assurance systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise facilitation for monitoring work teams to ensure compliance with standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify quality standards and regulations and determine relevance to specific products

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain quality assurance system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan development of quality procedures

  1. Assess strategic planning to facilitate achievement of quality policy
  2. Determine and allocate resources to meet requirements
  3. Determine external quality assessment requirements
  4. Determine quality procedure and product performance requirements through consultation with internal and external groups
  5. Plan development of procedures to ensure quality system is maintained and WHS practices are accommodated
Assess strategic planning to facilitate achievement of quality policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and allocate resources to meet requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine external quality assessment requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine quality procedure and product performance requirements through consultation with internal and external groups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan development of procedures to ensure quality system is maintained and WHS practices are accommodated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish implementation and review strategies

  1. Establish implementation strategies to meet workplace objectives
  2. Undertake or arrange reviews of quality system at appropriate intervals and initiate appropriate action to ensure its continuity, suitability and effectiveness
Establish implementation strategies to meet workplace objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake or arrange reviews of quality system at appropriate intervals and initiate appropriate action to ensure its continuity, suitability and effectiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate system implementation and maintain records

  1. Evaluate implementation of system and assess its effectiveness and level of support for internal improvement programs
  2. Assess results, authorise changes to system and take necessary action
  3. Maintain records and prepare reports
Evaluate implementation of system and assess its effectiveness and level of support for internal improvement programs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess results, authorise changes to system and take necessary action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records and prepare reports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Implement quality assurance system

2.1

Establish, document and communicate quality assurance policy to all levels of the workplace

2.2

Develop sampling techniques that reflect needs of workplace and product

2.3

Establish or maintain quality circles and other relevant aspects of quality assurance systems

2.4

Organise facilitation for monitoring work teams to ensure compliance with standards

2.5

Identify quality standards and regulations and determine relevance to specific products

2.6

Develop and maintain quality assurance system

3

Plan development of quality procedures

3.1

Assess strategic planning to facilitate achievement of quality policy

3.2

Determine and allocate resources to meet requirements

3.3

Determine external quality assessment requirements

3.4

Determine quality procedure and product performance requirements through consultation with internal and external groups

3.5

Plan development of procedures to ensure quality system is maintained and WHS practices are accommodated

4

Establish implementation and review strategies

4.1

Establish implementation strategies to meet workplace objectives

4.2

Undertake or arrange reviews of quality system at appropriate intervals and initiate appropriate action to ensure its continuity, suitability and effectiveness

5

Evaluate system implementation and maintain records

5.1

Evaluate implementation of system and assess its effectiveness and level of support for internal improvement programs

5.2

Assess results, authorise changes to system and take necessary action

5.3

Maintain records and prepare reports

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Implement quality assurance system

2.1

Establish, document and communicate quality assurance policy to all levels of the workplace

2.2

Develop sampling techniques that reflect needs of workplace and product

2.3

Establish or maintain quality circles and other relevant aspects of quality assurance systems

2.4

Organise facilitation for monitoring work teams to ensure compliance with standards

2.5

Identify quality standards and regulations and determine relevance to specific products

2.6

Develop and maintain quality assurance system

3

Plan development of quality procedures

3.1

Assess strategic planning to facilitate achievement of quality policy

3.2

Determine and allocate resources to meet requirements

3.3

Determine external quality assessment requirements

3.4

Determine quality procedure and product performance requirements through consultation with internal and external groups

3.5

Plan development of procedures to ensure quality system is maintained and WHS practices are accommodated

4

Establish implementation and review strategies

4.1

Establish implementation strategies to meet workplace objectives

4.2

Undertake or arrange reviews of quality system at appropriate intervals and initiate appropriate action to ensure its continuity, suitability and effectiveness

5

Evaluate system implementation and maintain records

5.1

Evaluate implementation of system and assess its effectiveness and level of support for internal improvement programs

5.2

Assess results, authorise changes to system and take necessary action

5.3

Maintain records and prepare reports

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

demonstrating practices to ensure relevant personnel are aware of quality assurance system and procedures, on at least two (2) occasions

identifying quality standards and regulations and determining relevance to at least two (2) specific products or processes

establishing implementation strategies to meet workplace objectives for an identified timeframe

determining quality procedure and product performance requirements through consultation with at least (1) one internal and one (1) external group

undertaking or arranging reviews of quality system at appropriate intervals and initiating appropriate action to ensure its continuity, suitability and effectiveness

evaluating implementation of quality system and procedures for a given timeframe, and assessing its effectiveness and level of support for internal improvement programs

applying workplace procedures to quality management

maintaining records and preparing reports.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

principles of quality management and their application

quality systems, such as:

quality assurance

quality control

quality inspection

quality improvement

total quality control

delegation of responsibilities within quality systems

appropriate quality methodologies, their capabilities, limitations, applicability and contribution to outcomes

quality standards, codes of practice, policies and procedures

production processes, materials and products

characteristics of materials, products services and equipment provided by external suppliers

appropriate quality methodologies, their capabilities, limitations and applicability

relevant sampling and measurement techniques and quality checking procedures

mechanism for dispute resolution and effective communication skills

workplace procedures

recording and reporting practices.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Quality standards and regulations include, but are not limited to, the following:

sizing

labelling

fire rating

Australian Standards

Quality assurance systems include, but are not limited to, the following:

developing and managing the system

planning procedures development

conducting audits and monitoring performance