The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify program roles and responsibilities.
|
|
Identify program stakeholders and partners and agreed roles and responsibilities. Completed |
Evidence:
|
Identify agreed program objectives, services, operational procedures, reporting requirements, documentation and performance standards. Completed |
Evidence:
|
Determine own roles and responsibilities from legislation, regulations, organisational procedures and/or service agreements and communicate according to organisational requirements. Completed |
Evidence:
|
Identify outcomes and objectives of program for own organisation. Completed |
Evidence:
|
Identify agreed priorities for service delivery and agreed assessment protocols for eligibility for program services. Completed |
Evidence:
|
Establish positive collaborative relationships.
|
|
Generate stakeholder and partner trust, confidence and support by demonstrating a high standard of personal performance and conduct. Completed |
Evidence:
|
Use communication strategies to represent your organisation positively to stakeholders and partners. Completed |
Evidence:
|
Clarify and discuss objectives, skills and expertise of all stakeholders and partners to promote understanding and enhance collaboration. Completed |
Evidence:
|
Make decisions in consultation with relevant stakeholders and partners where appropriate. Completed |
Evidence:
|
Participate in processes to resolve conflict in a fair, equitable and collaborative manner. Completed |
Evidence:
|
Support implementation of integrated service delivery program.
|
|
Provide services according to agreed standards of delivery. Completed |
Evidence:
|
Maintain systems, records, documentation and reporting procedures as required. Completed |
Evidence:
|
Recognise limits of own expertise, obligations and legal accountability, and access appropriate sources of authority and/or expertise as required. Completed |
Evidence:
|
Identify and address issues, concerns and problems identified by program stakeholders, partners and clients with relevant persons using appropriate procedures. Completed |
Evidence:
|
Share and disclose client information appropriately.
|
|
Consent to receive services and exchange personal information is obtained from stakeholders, partners and clients according to organisational policy and procedures. Completed |
Evidence:
|
Provide information to others in accordance with legislation, regulations, organisational procedures, standards, codes of practice and/or service agreements. Completed |
Evidence:
|
Identify and apply legal limits of information sharing before providing information. Completed |
Evidence:
|
Liaise with stakeholders and partners to ensure appropriate handover of clients and/or client information when required. Completed |
Evidence:
|
Implement protocols for internal and external distribution of information to ensure appropriate individual and organisational confidentiality is maintained. Completed |
Evidence:
|