The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare for complex communication
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Communicationobjectives are clarified, those to be present are confirmed and communication mode is identified Completed |
Evidence:
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Analysis is undertaken to anticipate the likely positions to be taken by those present on the matters under discussion Completed |
Evidence:
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Subject matter is researched/organised, key points to be conveyed are identified and recorded, and information to counter other positions is summarised Completed |
Evidence:
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Requirements of legislation, policy and guidelines relevant to the discussion are identified and incorporated Completed |
Evidence:
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Analyse and respond to opinions
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Discussion is evaluated to identify impartiality, bias or unsupported argument Completed |
Evidence:
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Points of view of other speakers are noted and information to counter opposing views is presented objectively in accordance with required position Completed |
Evidence:
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Reaction to speakers and their point of view is analysed to identify and manage emotional reactions and maintain objectivity Completed |
Evidence:
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Opposing/challenging views are examined for their value in achieving the same ends Completed |
Evidence:
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Active listening and questioning are used to clarify own understanding, challenge or justify other points of view Completed |
Evidence:
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Present a convincing argument
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Communication approach is chosen and used to suit the given audience Completed |
Evidence:
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Prepared position is asserted with conviction and purpose Completed |
Evidence:
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Verbal and non-verbal behaviour are adjusted to maintain listener interest if the audience is unresponsive Completed |
Evidence:
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Questions are used to elicit feedback and check audience understanding Completed |
Evidence:
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Audience questions and argument are responded to objectively, and answers are backed by reasoned explanation Completed |
Evidence:
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Agreement is negotiated where possible, concluding with a summary of agreed items Completed |
Evidence:
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Develop a range of communication strategies
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Feedback from others is obtained and the outcomes of communication are assessed Completed |
Evidence:
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Lessons learnt are recorded and used to underpin future interactions Completed |
Evidence:
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Languagestructures and features that influence audiences to a preferred point of view are developed and practised Completed |
Evidence:
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Communication strategies are explored and practised for a range of workplace applications in accordance with organisational requirements Completed |
Evidence:
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