The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Ensure service delivery coverage is maintained
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| Identify threats and events that are likely to impact on the emergency communications centre’s ability to maintain service Completed |
Evidence:
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Manage emergency communications centre functions, activities and resources to ensure service delivery is maintained to a high level of operational readiness |
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Completed |
Evidence:
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Identify service delivery requirements and gaps and distribute resources accordingly |
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Completed |
Evidence:
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Ensure appropriate reserve resources are made operational to maintain service delivery |
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Completed |
Evidence:
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Ensure service delivery standards are met
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| Implement inter and intra organisational or agency policies and response protocols Completed |
Evidence:
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Apply and adhere to procedures and service delivery standards when deciding or undertaking an action |
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Completed |
Evidence:
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Delegate and reallocate duties according to fluctuations in demand and organisational or agency procedures |
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Completed |
Evidence:
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