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Evidence Guide: SFISAD301 - Wholesale product

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SFISAD301 - Wholesale product

What evidence can you provide to prove your understanding of each of the following citeria?

Communicate with customers

  1. Inform customers of current seafood product and market knowledge
  2. Record customer orders accurately and negotiate prices
  3. Handle complaints as required, sensitively, courteously and with discretion
Inform customers of current seafood product and market knowledge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record customer orders accurately and negotiate prices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Handle complaints as required, sensitively, courteously and with discretion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare order

  1. Select and fit personal protective equipment and ensure workplace, equipment and materials are clean and hygienic before preparing order
  2. Inspect required products for signs of spoilage, defects and parasites, and dispose of defective product after consultation with supervisor
  3. Prepare product according to customer specifications and food regulations
  4. Weigh product and record weight on appropriate form or invoice according to workplace procedures
  5. Package and label weighed items to ensure product remains at appropriate temperature and undamaged during transport
  6. Maintain identification and traceability of product on both packaged and unpackaged goods
Select and fit personal protective equipment and ensure workplace, equipment and materials are clean and hygienic before preparing order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect required products for signs of spoilage, defects and parasites, and dispose of defective product after consultation with supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare product according to customer specifications and food regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Weigh product and record weight on appropriate form or invoice according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Package and label weighed items to ensure product remains at appropriate temperature and undamaged during transport

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain identification and traceability of product on both packaged and unpackaged goods

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consolidate order

  1. Check off each order item against a picking slip or order list and consolidate into one order
  2. Complete invoice and documentation for the consolidated order according to workplace procedures
Check off each order item against a picking slip or order list and consolidate into one order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete invoice and documentation for the consolidated order according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transfer and deliver product

  1. Ensure product assigned to the customer at the workplace is signed by the customer
  2. Check delivery vehicle for cleanliness and serviceability
  3. Place consolidated order into the vehicle and check product to ensure temperature is maintained until delivery
  4. Operate and park delivery vehicle according to road and traffic legislation
  5. Deliver product safely to customer using the most appropriate route
  6. Check and keep documentation signed by customer accepting product
Ensure product assigned to the customer at the workplace is signed by the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check delivery vehicle for cleanliness and serviceability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Place consolidated order into the vehicle and check product to ensure temperature is maintained until delivery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate and park delivery vehicle according to road and traffic legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deliver product safely to customer using the most appropriate route

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check and keep documentation signed by customer accepting product

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Return to workplace

  1. Forward documentation for seafood delivery to the appropriate personnel at the workplace
  2. Empty and clean delivery vehicle using cleaning chemicals and equipment safely and according to manufacturer instructions
  3. Use and maintain vehicle according to road and traffic legislation
  4. Complete logbook or other documentation according to workplace procedures on return
Forward documentation for seafood delivery to the appropriate personnel at the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Empty and clean delivery vehicle using cleaning chemicals and equipment safely and according to manufacturer instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use and maintain vehicle according to road and traffic legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete logbook or other documentation according to workplace procedures on return

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge