The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare commentaries or activities for presentation to customers.
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Select and evaluate information to meet needs of specific customers, operational contexts and timing restrictions. Completed |
Evidence:
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Select or develop themes as a basis for commentaries or activities. Completed |
Evidence:
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Construct commentaries or activities to maximise potential for customer enjoyment and learning. Completed |
Evidence:
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Organise support materials in advance of tour or activity. Completed |
Evidence:
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Prepare oral or written interpretive information tailored to specific audiences. Completed |
Evidence:
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Present commentaries or activities to customers.
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Use interpretive and presentation techniques to combine entertainment and learning and enhance the customer experience. Completed |
Evidence:
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Present current, accurate and relevant information in a logical order. Completed |
Evidence:
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Present information of appropriate depth and breadth using language suited to the group. Completed |
Evidence:
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Pace presentation according to timing requirements and operational context. Completed |
Evidence:
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Use equipment and resources and identify and report any equipment defects promptly. Completed |
Evidence:
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Maintain communication with colleagues as required by specific tour or activity circumstances. Completed |
Evidence:
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Implement contingency plans when unexpected events occur and amend presentation format, order or structure to minimise impact on customer enjoyment. Completed |
Evidence:
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Interact with customers.
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Encourage customer participation within safety requirements. Completed |
Evidence:
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Invite and respond to questions and feedback from customers, ensuring involvement of the whole group. Completed |
Evidence:
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Where the answer to a question is unknown, offer to supply the answer at a future time or refer the customer to other information sources. Completed |
Evidence:
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