The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Receive and distribute incoming mail |
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Completed |
Evidence:
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Incoming mail is checked and registered to ensure accuracy of records |
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Completed |
Evidence:
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Urgent and confidential mail is identified and distributed promptly to addressee |
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Completed |
Evidence:
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Mail is sorted and despatched to nominated person/location |
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Completed |
Evidence:
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Damaged, suspicious or missing items are recorded and reported as required, in accordance with workplace procedures |
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Completed |
Evidence:
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Receive and despatch outgoing mail |
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Completed |
Evidence:
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Outgoing mail is collected from organisational sections, checked and sorted to ensure all items are correctly prepared for despatch |
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Completed |
Evidence:
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Mail items are collated, recorded in the register as required and correctly despatched to meet designated timelines |
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Completed |
Evidence:
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File documents |
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Completed |
Evidence:
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Documents are classified, sorted and filed in accordance with workplace procedures |
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Completed |
Evidence:
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Classification uncertainties are referred to other personnel in accordance with workplace procedures |
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Completed |
Evidence:
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Documents are identified and retrieved |
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Completed |
Evidence:
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Specified files/records are located within designated timelines |
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Completed |
Evidence:
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Located files are extracted from system and despatched to nominated person |
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Completed |
Evidence:
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Security and confidentiality procedures are followed |
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Completed |
Evidence:
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Receive and relay written and oral messages |
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Completed |
Evidence:
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Messages are received and accurately recorded |
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Completed |
Evidence:
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Areas of uncertainty are clarified with message conveyor where feasible |
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Completed |
Evidence:
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Messages are relayed to nominated person within designated timelines |
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Completed |
Evidence:
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