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Evidence Guide: TLIL5067 - Develop a passenger transport plan

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL5067 - Develop a passenger transport plan

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse passenger transport needs

  1. Customer and stakeholder requirements are analysed
  2. Passenger transport needs are identified based on analysis of client and stakeholder requirements
  3. Analysis is used as the basis to develop passenger transport plans
Customer and stakeholder requirements are analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passenger transport needs are identified based on analysis of client and stakeholder requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analysis is used as the basis to develop passenger transport plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine requirements for passenger transport services

  1. Passenger transport issues, risks and contingencies are identified
  2. Compliance requirements are identified
  3. Required passenger transport resources including human resources requirements are identified
Passenger transport issues, risks and contingencies are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compliance requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required passenger transport resources including human resources requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop passenger transport plans

  1. Available passenger transport resource requirements are identified
  2. Schedules are developed for passenger transport plans
  3. Passenger transport resources are allocated
  4. Human resources requirements are integrated into passenger transport plans
  5. Contingency and critical incident processes are integrated into passenger transport plans
  6. Critical tasks, responsibilities and timelines are identified
  7. Costing for passenger transport plans is identified
  8. Continuous improvement processes for passenger transport plans are identified
  9. Passenger transport plans are documented in accordance with industry and workplace requirements
Available passenger transport resource requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedules are developed for passenger transport plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passenger transport resources are allocated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Human resources requirements are integrated into passenger transport plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingency and critical incident processes are integrated into passenger transport plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critical tasks, responsibilities and timelines are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Costing for passenger transport plans is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Continuous improvement processes for passenger transport plans are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passenger transport plans are documented in accordance with industry and workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse passenger transport needs

1.1

Customer and stakeholder requirements are analysed

1.2

Passenger transport needs are identified based on analysis of client and stakeholder requirements

1.3

Analysis is used as the basis to develop passenger transport plans

2

Determine requirements for passenger transport services

2.1

Passenger transport issues, risks and contingencies are identified

2.2

Compliance requirements are identified

2.3

Required passenger transport resources including human resources requirements are identified

3

Develop passenger transport plans

3.1

Available passenger transport resource requirements are identified

3.2

Schedules are developed for passenger transport plans

3.3

Passenger transport resources are allocated

3.4

Human resources requirements are integrated into passenger transport plans

3.5

Contingency and critical incident processes are integrated into passenger transport plans

3.6

Critical tasks, responsibilities and timelines are identified

3.7

Costing for passenger transport plans is identified

3.8

Continuous improvement processes for passenger transport plans are identified

3.9

Passenger transport plans are documented in accordance with industry and workplace requirements

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse passenger transport needs

1.1

Customer and stakeholder requirements are analysed

1.2

Passenger transport needs are identified based on analysis of client and stakeholder requirements

1.3

Analysis is used as the basis to develop passenger transport plans

2

Determine requirements for passenger transport services

2.1

Passenger transport issues, risks and contingencies are identified

2.2

Compliance requirements are identified

2.3

Required passenger transport resources including human resources requirements are identified

3

Develop passenger transport plans

3.1

Available passenger transport resource requirements are identified

3.2

Schedules are developed for passenger transport plans

3.3

Passenger transport resources are allocated

3.4

Human resources requirements are integrated into passenger transport plans

3.5

Contingency and critical incident processes are integrated into passenger transport plans

3.6

Critical tasks, responsibilities and timelines are identified

3.7

Costing for passenger transport plans is identified

3.8

Continuous improvement processes for passenger transport plans are identified

3.9

Passenger transport plans are documented in accordance with industry and workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

analysing and meeting client requirements

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

communicating effectively with others

consulting and negotiating with stakeholders

developing a minimum of two passenger transport plans involving complex transport requirements, and multiple passengers and staff, for example:

complex charter service

complex commercial contract non public transport passenger service

complex scheduled ongoing public transport service

large community event

developing complex plans and documents

managing contingencies in relation to passenger transport problems

managing passenger transport logistics

negotiating arrangements with suppliers

planning and organising workload

researching and analysing passenger transport options

working within budgets and developing different scenarios for consideration.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

costing requirements and implications of passenger transport planning

customer and client services relationships

different passenger transport alternatives to be considered in the planning process

legislation, regulations and industry codes that affect passenger transport planning

resource requirements for a passenger transport strategy, including human and physical resources

risk management issues associated with passenger transport

sources of specialist assistance for integrated passenger transport planning

technology and equipment used for coordinating passenger transport services.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.