Participate in workplace communications

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ACMGAS202, 'Participate in workplace communications'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Participate in workplace communications' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Follow routine instructions

1.1 Listen to and interpret spoken instructions

1.2 Follow instructions and procedures in an appropriate sequence for the task and in accordance with the information received

1.3 Ask supervisor for clarification when required

2. Obtain and provide information in response to workplace requirements

2.1 Obtain specific information from the relevant source

2.2 Interpret information

2.3 Provide information clearly and precisely in written or verbal format as required

2.4 Ensure all personal interaction is courteous, and enquiries are clear and concise

2.5 Store information following organisational procedures

3. Complete relevant work-related documents

3.1 Complete work-related documents accurately

3.2 Record workplace data on manual or electronic forms and documents

3.3 Use basic mathematical processes for routine workplace calculations

3.4 Check information on forms and documents and correct errors

3.5 Report work progress to supervisor

4. Participate in workplace meetings and discussions

4.1 Attend team meetings on time

4.2 Express opinions clearly and listen to opinions of others without interruption

4.3 Ensure input to meetings and discussions is consistent with the purpose and established protocols

4.4 Interact courteously with colleagues and clients

4.5 Ask questions about workplace procedures and issues as required

4.6 Interpret and implement outcomes of meetings and discussions in line with job role


Qualifications and Skillsets

ACMGAS202 appears in the following qualifications:

  • ACM40410 - Certificate IV in Veterinary Nursing
  • ACM20110 - Certificate II in Animal Studies
  • ACM30110 - Certificate III in Animal Studies
  • ACM10110 - Certificate I in Animal Studies
  • ACM40412 - Certificate IV in Veterinary Nursing