Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ACMVET401, 'Coordinate veterinary reception duties'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Coordinate veterinary reception duties' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
Element | Performance Criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Coordinate practice admissions | 1.1 Schedule appointments and other practice procedures 1.2 Advise animal owners on patient intake and pre-treatment procedures for specific periods 1.3 Answer routine and non-routine enquiries 1.4 Send or set reminders for appointments 1.5 Consult veterinarian on relevant details and convey the intended actions to the client |
2. Compile patient and client histories | 2.1 Identify patients according to species, breed and permanent identification features 2.2 Retrieve and update existing client and patient histories 2.3 Establish new client and patient records |
3. Undertake admission procedure | 3.1 Complete admission documentation 3.2 Carry out preliminary examination, handling animal to minimise stress 3.3 Explain procedure to client |
4. Provide veterinary nursing care | 4.1 Use triage procedures for all admissions 4.2 Recognise and report emergency situations to veterinarian, in line with practice procedures 4.3 Recognise need for isolation 4.4 Use appropriate personal protective equipment for the veterinary nursing care required 4.5 Recognise and report signs of pain 4.6 Apply animal first aid measures to sustain life and to minimise pain as required, under the supervision of a veterinarian 4.7 Provide support to the veterinarian |
5. Provide grief support to clients | 5.1 Identify client needs in consultation with the veterinarian 5.2 Provide sympathy and comfort to the client 5.3 Identify level of grief and take appropriate action 5.4 Use varied techniques in communicating with the client and providing support 5.5 Manage own stress and fatigue |
6. Implement discharge procedures as directed by veterinarian | 6.1 Carry out final checks on vital signs and record results in patient record 6.2 Clean, groom and prepare patient for discharge 6.3 Transfer the animal back to its owners 6.4 Provide home care advice to the client, including medication needs, wound management, nutrition, pain management exercise and veterinary review for routine and non-routine procedures |