Plan, conduct and report a workplace incident investigation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AMPX428, 'Plan, conduct and report a workplace incident investigation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Plan, conduct and report a workplace incident investigation' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Carry out initial responses to the incident

1.1 Access, interpret and implement workplace procedures for incident response and investigation

1.2 Determine regulatory and workplace requirements that relate to the incident and ensure investigation activities and documentation are compliant

2. Develop an investigation plan

2.1 Apply knowledge of applicable legislation and workplace policies, procedures and systems to ensure requirements of legislation and workplace policies, procedures, processes and systems are met by the investigation plan

2.2 Consult with relevant individuals to determine appropriate processes for the investigation

2.3 Define the scope and timeframes of the investigation

2.4 Ensure participation of, and consultation with, relevant individuals and parties as part of the planning process, specifying agreed processes for all phases of the investigation

2.5 Identify, document and obtain necessary resources to conduct the investigation, including expert advice if required

2.6 Identify, address and document barriers to investigation

2.7 Ensure planning includes agreed timelines, objectives, responsibilities, roles, documentation, actions and outcomes

3. Conduct the investigation

3.1 Identify and access sources of information and data

3.2 Inspect relevant evidence, and document outcome of inspection

3.3 Gather information and data in ways that ensure objectivity, confidentiality, validity and accuracy

4. Evaluate information and develop corrective actions

4.1 Determine root cause, key events, conditions and/or circumstances that together resulted in the incident

4.2 Develop actions, interventions and practical measures to prevent the reoccurrence of the incident and to address root causes

4.3 Detail recommended actions, interventions or measures, and plans for their implementation and evaluation

5. Compile and communicate investigation report

5.1 Prepare a report on the investigation, using objective language

5.2 Cite evidence and basis for conclusions and recommendations

5.3 Communicate the report to relevant individuals and parties

5.4 Review the investigation process and provide feedback

5.5 File and store report according to workplace systems