Manage project quality

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBPMG505A, 'Manage project quality'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage project quality' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Determine quality requirements

1.1. Determine quality objectives, standards and levels, with input from stakeholders and guidance of a higher project authority, to establish the basis for quality outcomes and a quality management plan

1.2. Select and use established quality management methods, techniques and tools to determine preferred mix of quality, capability, cost and time

1.3. Identify quality criteria, obtain agreement from a higher project authority and communicate to stakeholders, to ensure clarity of understanding and achievement of quality and overall project objectives

1.4. Include agreed quality requirements in the project plan and implement as basis for performance measurement

2. Implement quality assurance processes

2.1. Measure and document results of project activities and product performance throughout the project life cycle to determine compliance with agreed quality standards

2.2. Identify causes of unsatisfactory results, in consultation with client, and recommend appropriate actions to a higher project authority to enable continuous improvement in quality outcomes

2.3. Conduct inspections of quality processes and quality control results to determine compliance of quality standards to overall quality objectives

2.4. Maintain a quality management system to enable effective recording and communication of quality issues and outcomes to a higher project authority and stakeholders

3. Implement project quality improvements

3.1. Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement

3.2. Review project outcomes against performance criteria to determine the effectiveness of quality management processes and procedures

3.3. Identify and document lessons learned and recommended improvements, and pass on to higher project authority for application in future projects


Qualifications and Skillsets

BSBPMG505A appears in the following qualifications:

  • CPC50408 - Diploma of Plumbing and Services
  • CPC50308 - Diploma of Building and Construction (Management)
  • CPC50210 - Diploma of Building and Construction (Building)
  • BSB50307 - Diploma of Customer Contact
  • BSB50807 - Diploma of International Business
  • BSB60307 - Advanced Diploma of Customer Contact
  • BSB51407 - Diploma of Project Management
  • BSB51607 - Diploma of Quality Auditing
  • ICA50705 - Diploma of Information Technology (Software Development)
  • ICA50305 - Diploma of Information Technology (Systems Administration)
  • ICA50405 - Diploma of Information Technology (Networking)
  • ICA50605 - Diploma of Information Technology (Website Development)
  • ICA50805 - Diploma of Information Technology (Systems Analysis and Design)
  • ICA50105 - Diploma of Information Technology (General)
  • ICA50505 - Diploma of Information Technology (Database Design and Development)
  • ICA50905 - Diploma of Information Technology (Multimedia)
  • ICA60105 - Advanced Diploma of Information Technology
  • PSP51304 - Diploma of Government (Project Management)